OneMain Financial reviews

Unethical practices, longer hours than I was told during my interview, work on saturdays, co-workers all spoke spanish and would shout across the room at each other, the pay was pretty low for the amount of work done. Additionally, I was pushed to push products on customers who didn't want the products, even if you offer the product in a great way, and the customer says "No Thank you" I was taught to keep pushing the matter. They teach you to cross the line. Additionally, in my interview I was just told about giving loans to customers, not about constantly calling people who have not paid their bill.

I will first start with MONEY. I will give a specific example: I worked very hard and closed $106,305 in loans for one month. I earned a bonus of $315 for all that hard work. Do the math...that means I earned 0.29% commission on loans closed. ALMOST three tenths of one percent. That is rotten. MANAGEMENT - "I am a salaried employee so I don't have to work a full 40 hours per week." Verbatim what my manager told me. She would show up 2 hours late and leave early every Friday and take 2-3 hour lunches. The managers sales quota is much smaller because they have to do other "business related tasks." Salaried positions are not designed to work 30 hours per week, more like 50+. That would be the idea behind being a salaried employee. Not here. DISTRICT MANAGERS AND HR - Do not trust these people. They will stab you in the back as soon as they can. Employees such as myself, I was a branch account manager (BAM) are expendable and they will do what ever they can to bail out the Branch Managers. THE JOB ITSELF - After stepping off my soap box I will give you an idea of what you are actually doing. The job itself is horrible. You are forced to solicit the same group of people every month. So if you have a loan with OneMain Financial, you will get called 2-3 times per month and asked if you need more money. So you have to basically call the same group of people every month and see if something has gone bad in their lives so they need to borrow more money. You are doing loans for people between 25% - 28%. If you borrow $6,000 the customer will pay back about $11,500. Do you feel good about yourself doing loan for someone at that rate who is on a fixed income? Someone is getting rich and it isn't you. My advice, look for a better job with a more ethical company. They (CITI) has been trying to sell the company for the last 6+ years. It will come and you will lose your job.