OneMain Financial reviews

The worst work to home life relationship I have ever seen. The company offers poor products, inadequate training, micromanagement, very limited growth opportunities. This is to name a few. You are penalized for taking vacation time as it has a direct impact on your goals and bonuses. Most employees lack respect for their customers and can be down right rude. Favoritism has a great presence in the company and morale is terrible. The work is a joke and underwriting is inconsistent. Bad loans are made to reach goals and you spend the next 8+ months trying to collect delinquent accounts. It is a poor business model. Lend money and when the customer doesn't pay, offer to lend them more money. There is no room to bring new ideas in. Management shoots down creativity and mocks you for making suggestions to improve processes. I could go on much longer but I think you get the gist of a poor culture and work environment.

Customers are ashamed to see you or be associated with you in public. It is best not to live near where you work in that regard. Collections center is very rude to the customers (even if 5 to 10 days late) and you end up taking the flack for it on your end. Bonuses are very dependent on the performance of others. Credit insurance is overpriced and over-pushed. There are company policies in place to keep customers from completely being taken advantage of regarding the insurance, but a lot of time is spent teaching you how to work around those rules at the local level. You have to earn three promotions (become a district manager) in order to escape the daily phone grind, and even they get pulled in when things get busy.