OneSource Virtual reviews

4.1

79% would recommend to a friend

(286 total reviews)
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John Bax

100% approve of CEO

82% positive business outlook

OneSource Virtual has an employee rating of 4.1 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OneSource Virtual employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

286 reviews
4.0
Dec 1, 2025

Dev Review

Recommend
CEO approval
Business Outlook

Pros

Good company with good people

Cons

Workload depends on the team you land in.

5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Great environment and culture overall.

Cons

Not a solid program for career growth.

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OneSource Virtual Response
3mo
Thank you for taking the time to share your experience, and for your continued dedication to OSV! It's great to hear that the people and culture have been a highlight for you. Workload balance is something we take seriously, and we recognize it can look different across teams. We'd encourage you to have an open conversation with your manager if that's been a challenge. Work-life balance matters to us, and we want every team member to feel set up for success.
4.0
Nov 9, 2025

QA Specialist

Recommend
CEO approval
Business Outlook

Pros

Complete WFM position Flexible Time Off policy Holiday Hours Decent Benefits package

Cons

No Tuition Reimbursement Both Pros and Cons with training agents remotely Expect to perform tasks outside of your job description No additional pay or compensation for additional tasks Annual Salary and Bonus increases are very minimal Bonus is based partly on company performance regardless of employee performance Constant changes to processes and the need to adapt or stay behind Expect management to contact you outside of business hours Constant reorganizations This position itself does not have a lot of opportunity for advancement unless you move to a different department or change roles.

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OneSource Virtual Response
3mo
Thank you for your loyalty and dedication over the past five-plus years, and for taking the time to share such detailed feedback! We're glad the flexibility, time off, and benefits have been positive in your experience. We appreciate your honesty and take your feedback seriously. We'd encourage you to connect with your manager or HR Business Partner to discuss your concerns. Your tenure and contributions matter, and we're committed to listening and finding ways to make sure you feel supported in your role.
Viewing 160 - 162 of 286 Reviews

Glassdoor has 498 OneSource Virtual reviews submitted anonymously by OneSource Virtual employees. Read employee reviews and ratings on Glassdoor to decide if OneSource Virtual is right for you.