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Onit

Engaged Employer

Onit reviews

3.7

64% would recommend to a friend

(217 total reviews)
avatar

Michael Farlekas

74% approve of CEO

64% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.5

Culture & values

3.5

Senior management

3.4

Career opportunities

Onit has an employee rating of 3.7 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Onit employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

217 reviews
3.0
Jun 28, 2025

Good Roots, But the Current Direction Is Unsteady

Quality assurance engineer ii
Recommend
CEO approval
Business Outlook

Pros

Good company with strong technical expertise and great platform. Works with reputable clients and has embraced AI adoption quickly and effectively.

Cons

There’s a lot of uncertainty in management decisions. New leaders often come in with their own approach, leading to frequent shifts in direction. This inconsistency has impacted the work culture, ranging from minimal oversight to periods of heavy micromanagement. As a result, the overall joy of working here has diminished. While there isn’t direct pressure to present a positive image, I personally fear that providing honest feedback—especially in things like the eNPS survey—could backfire. That makes it difficult to be fully transparent, even when feedback is intended to be constructive.

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Onit Response
1y
Dear Employee, Thank you for the candid feedback and for the opportunity to address those here. We agree the company has gone through some major changes, with decisions from our investors to prepare us for the next phase of growth. Our ELT updates us on those, in Town Halls every quarter of the amazing progress we have made and the road ahead. The changes in our CX (Services and Support) org are a direct reflection of the changes in Product and Engineering, towards Unity. It takes time for a change of such magnitude to settle down and that is what you may be experiencing - the feeling of being “unsettled”. We acknowledge that. When the change is taking strategic shape, it might feel like minimal oversight. When we start to execute on the change, we may feel “micromanaged”, in the form of follow through and reviews. But that is only until the change becomes the new norm. However, changes should not impact transparency or openness. In fact, those are our core values and are always upheld. You should hence, feel free to respond to the eNPS next time. It is completely anonymous, as clarified in our Global Town Halls and On It Sessions in India. Transparency works both ways - we encourage you to walk up to your manager or HR and come talk to us. Isn’t that the culture we are used to? And it is our collective responsibility to uphold this open culture. Thanks again, and looking forward to chatting with you.
1.0
Jun 23, 2025

to Join Onit you can Join e2Open first

Software engineer
Recommend
CEO approval
Business Outlook

Pros

initially it was best working was fun

Cons

becoming service company now appraisals are also service based company no innovations happening

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Onit Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed your initial experience with Onit and that you found the work environment fun. It’s always encouraging to know that our culture made a positive impression. We also appreciate your candid feedback regarding innovation and the perception that we are shifting toward a more service-oriented approach. Driving innovation is a key priority for us, and while we do partner closely with our clients to deliver high-impact solutions, we are also investing in internal initiatives and product development to foster technical creativity and career growth for our engineering teams. We recognize there’s always room to do more, and your perspective helps highlight where we can continue to improve. Thank you again for your feedback and for your contributions during your time here. We wish you all the best in your future endeavors.
5.0
Jun 10, 2025

Great sales team

Director of sales engineering
Recommend
CEO approval
Business Outlook

Pros

Opportunity for Advancement. Good people at the bottom and top of the sales team. 2025 we are well ahead of our quota attainment.

Cons

We had some tough years after COVID that led to a reorganization in 2024, but have come out the other side of that with new leadership that has an aggressive roadmap and has initiated changes that have led what is going to be a banner year for our sales team. It is a great time to be at Onit.

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Onit Response
1y
Thank you for your thoughtful feedback! It’s great to see recognition for both the talent across the sales team and the momentum we’re building in 2025. We’re energized by the clarity and focus our new leadership has brought. It truly is an exciting time to be part of Onit.
Viewing 34 - 36 of 217 Reviews
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Glassdoor has 220 Onit reviews submitted anonymously by Onit employees. Read employee reviews and ratings on Glassdoor to decide if Onit is right for you.