Onward Search reviews

4.0

73% would recommend to a friend

(131 total reviews)
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Ken Clark

87% approve of CEO

69% positive business outlook

Onward Search has an employee rating of 4.0 out of 5 stars, based on 131 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Onward Search employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

131 reviews
5.0
Sep 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Communication is great and management takes the time to help you grow with the company.

Cons

Going through a lot of hiring but they are handling it well!

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Onward Search Response
4y
Thank you for taking the time to write a review. We strive to deliver clear and consistent communications to our teams and are thrilled that you recognize that in your review. Our leadership team is vested in developing the next generation leaders and disruptors at Onward and I couldn't be more pleased to hear that you are seeing and feeling that. We are building our teams to position us for the demands of our clients and the talent that we represent nationally. I am glad to hear you think we are handling the hiring and onboarding of our newest colleagues well. Thank you again for your feedback.
3.0
May 13, 2021

Minimal Opportunity For Growth

Recommend
CEO approval
Business Outlook

Pros

-team culture was fun while we were in office - i had a great manager who often went above and beyond to be supportive -made lasting relationships -PTO was good and they offered mental health days in 2020

Cons

-will not pay industry average, promoted job responsibilities without providing compensation. I was literally told the only way to get a raise was to close more deals. (In a pandemic where we all were struggling to close deals where we could) -there are pay discrepancies between coworkers (males at the company seem to have higher salaries) -family owned business and there are multiple cases of clear nepotism -this company switches up processes at least every month, you are constantly blindsided by a new re-org happening and it always seemed like the companies favorite employees were benefitting whereas other employees were forced to go along for the ride.

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Onward Search Response
5y
Thank you for your feedback. We are glad that you enjoyed our culture and team. We work hard to promote a culture of inclusivity and hard work balanced with fun. We are proud of both our culture and our teams. It appears most of your comments were based on your salary. Like most firms in our industry, our compensation model is designed to reward performance on the back-end through commissions. Every employee ultimately controls their take home through exemplary performance. The comments you cited regarding differences in gender pay are not true. Our compensation model, as benchmarked by external consultants, is both in line with the industry and meets the high standard of gender parity which is a commitment of our entire organization and Executive team. We pride ourselves in being a great place to work for women as reflected in our recent industry award and recognition. Like Ford, Marriott, Berkshire Hathaway and many great American businesses that started as family-owned enterprises, Onward Search is also family–owned, and our founders have a great track record leading successful businesses throughout their professional careers. As the newest member of the Onward Search executive team, I can attest firsthand that everyone plays a critical role in the growth and success of Onward Search. And as the leader of our Sales, Marketing and Service Delivery teams, I can assure you that metrics related to client experience, talent experience, individual performance, and organizational performance along with living our core values is what drives your career at Onward, not your last name. I welcome the opportunity for a call to discuss your experiences in greater detail. Best of luck in your future endeavors. - Eliana Hassen, Group President
2.0
Jul 10, 2020

Unfortunately they have gone down hill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Onward used to be one of the best staffing agencies to work for but lack of retention, all male leadership, and family ties are just some of the few things that have been their downfall.

Cons

If you aren’t on of the few top producers and male there isn’t much for you here. The few that have stayed hold all the large accounts. Salaries are minimum and your commissions are pennies on the dollar especially on full time. There is little support for actually getting fees from clients, and marketing is years behind.

Viewing 76 - 78 of 131 Reviews

Glassdoor has 161 Onward Search reviews submitted anonymously by Onward Search employees. Read employee reviews and ratings on Glassdoor to decide if Onward Search is right for you.