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Opal Services

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Opal Services reviews

3.2

49% would recommend to a friend

(20 total reviews)

James Lanigan

71% approve of CEO

45% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.3

Culture & values

2.9

Senior management

2.9

Career opportunities

2.8

Work/Life balance

2.7

Compensation and benefits

Opal Services has an employee rating of 3.2 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Opal Services employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

20 reviews
2.0
Jun 28, 2017

Worked for 1.5 years as Direct Support Professional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Required good training and offered additional training as needed. Non-traditional work hours (including over night and weekend shifts) if available.

Cons

Supervisor difficult to work with and not accountable to anyone. Put her work onto us and then sat in the office and did nothing. Pay did not match responsibility.

3.0
Jan 12, 2016

support staff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

clients are great to work with and there is a new owner who is investing in the company (instead of the previous owner who was letting the homes fall apart). I haven't personally met the new owner since I am very part time but I have heard great things. My direct supervisor is also amazing and I can tell that training from the company has helped her continue to develop interpersonal skills.

Cons

the company will hire just about anyone so there can be a lot of turn over and I have worked with some very questionable people. Also, like most work in group homes, the pay is pretty bad. It is a great job for students or supplemental income but no one can survive on the limited pay afforded to people in this field

3.0
Jul 19, 2011

Flexible schedules, feel good about what you do but benefits are terrible.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedules! You can find shifts to accommodate whatever is going on in your life, even getting paid for sleep overnights. Take pride in what you do because as a DSP you are on the front line in making positive impacts for the lives of vulnerable adults.

Cons

Benefits are nearly non-existent, especially for part time workers. I can't understand why caregivers are not given sick time or PTO. We shouldn't be coming to work sick, but some can't afford to take a day without pay and it can be hard to find subs. A lot will depend on the competency of your house supervisor.

Viewing 16 - 18 of 20 Reviews
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Glassdoor has 20 Opal Services reviews submitted anonymously by Opal Services employees. Read employee reviews and ratings on Glassdoor to decide if Opal Services is right for you.