OpenTable reviews

4.0

74% would recommend to a friend

(125 total reviews)
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Debby Soo

76% approve of CEO

76% positive business outlook

Reviews by job title

125 reviews

Reviews about "Compensation"

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1.0
Aug 25, 2022

Absolutely Horrible Pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No pros to mention or speak of

Cons

Horrible pay. Benefits would take out more money per check so most people will not opt in. Payroll is abysmal and they are inadequate to do their jobs. Would not recommend. Find a better company who appreciates you and won’t cause you to be late on rent or bills.

3.0
Jul 28, 2022
Recommend
CEO approval
Business Outlook

Pros

- You have a set schedule but keep in mind it changes every 6 months. - Managers can be really nice, not sure if you can really trust them though. - There is room to move into other positions although not sure how much of a pay increase you would get in the positions that is right above support. - Overall, not a bad company to work for if you do not mind the low pay of course. - No one expects you to work more than you are scheduled. They take work/life balance pretty serious. - Sometimes you get the opportunity to get same day PTO if you win. - Majority of the times, it is not that busy so if there are enough agents on the floor then you will get breaks between phone calls but if there are not enough agents then you may get calls back to back.

Cons

- If you are not bilingual, you will get paid $17 an hour and $19 if you are bilingual. - Daily schedules could be really unfair sometimes. Schedules are supposed to be split up between phones, chats and emails but you may get the whole day or majority of your day on phones while other people have a lot of chat and email time. I would really love to know how they determine the daily schedule changes. Wouldn’t be surprised if it was favoritism and they pick and choose who does what. - Training could be a bit better, it was short and felt like it was too quick. With all of the info you have to learn working on the restaurant side, you will not be really comfortable with the product until months later.

Viewing 40 - 42 of 125 Reviews

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