Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 725 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 98 reviews)); "benefits are great" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 46 reviews)); "Great people and teams all around" ((in 32 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 10 reviews)); "poor communication to staff (especially those remotely based)." ((in 8 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

OpenTable reviews

4.0

74% would recommend to a friend

(673 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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OpenTable has an employee rating of 4.0 out of 5 stars, based on 673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

673 reviews

5.0

Feb 14, 2022

Overall happy, but don't lose your personality

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing coworkers Historically has had a great culture

Cons

Many of the exec updates have made the company feel more KPI driven than people driven. Most OT people come from hospitality, and that was the life blood of the company culture. I don't think OT is a lost cause, but there is a very real struggle from pandemic burnout and a sense of overly "corporate" and impersonal trajectory for the culture.

5.0

Feb 13, 2022

Very good workplace

Site reliability engineer

Recommend

CEO approval

Business Outlook

Pros

1. flexible work hours 2. remote work policy 3. good management 4. offers best compensation 5. ergonomic workplace (mumbai office)

Cons

can't think of any cons for now

5.0

Feb 6, 2022

Fantastic Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great benefits and pay - Amazing culture - Nice office and perks Overall, I have enjoyed my first few months at Opentable. Very nice people in every department and everyone is willing to help.

Cons

Sometimes it feels like there's too much bureaucracy.

Viewing 625 - 627 of 673 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior District Manager (Remote)

Senior Director, Restaurant Marketing

Senior Product Manager (Private Dining Discovery)

Sr. Compensation Analyst (Hybrid)

OpenTable

OpenTable reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall happy, but don't lose your personality

Very good workplace

Fantastic Company

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Jobs at OpenTable