Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 724 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 92 reviews)); "benefits are great" ((in 64 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 29 reviews)); "Good pay and my co" ((in 28 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 25 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

OpenTable reviews

4.0

74% would recommend to a friend

(672 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (672 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

OpenTable has an employee rating of 4.0 out of 5 stars, based on 672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

672 reviews

5.0

Oct 4, 2016

Happy booking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Culture, great people and great products

Cons

Sometimes a little difficult to find a path for clear progression.

5.0

Aug 23, 2016

Best and most honest company I have ever worked for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

loads of benefits including private healthcare, share allowances. Plenty of progression. Extremely honest company and out to actually help their customers rather than just make money from them. All staff are effectively restaurant consultants with years of knowledge of the industry. They are trained to advise restaurants in the best way possible to help with the restaurant productivity. The OpenTable product then helps them further. Very friendly staff and plenty of incredible social events both in the UK and abroad. Staff very well rewarded. They have the best product out there by miles.

Cons

They are often slated online by competitors having a cheap shot. 100% of the time the competitors are not truthful. Competitors like to post as much negativity about OpenTable as they can. OpenTable has always taken the stand that we aren't childish and will not retaliate or bad mouth our competitors. But perhaps its time that we started standing up for ourselves and let everyone else know the truth and start taking legal action against the competitors selling their product by bad mouthing us.

5.0

Apr 4, 2016

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent company all round, competitive salary, care about all their employee's and give you benefits you would expect from a global company.

Cons

Progression can sometimes be tough and training sometimes is more favorable to other roles. All the decisions are made in the US.

Viewing 664 - 666 of 672 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior District Manager (Remote)

Senior Director, Restaurant Marketing

Senior Product Manager (Private Dining Discovery)

Director, Global Partnerships

OpenTable

OpenTable reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Happy booking

Best and most honest company I have ever worked for

Great company

Top companies for "Compensation and Benefits" near you

Jobs at OpenTable