OpenTable reviews

4.0

74% would recommend to a friend

(125 total reviews)
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Debby Soo

76% approve of CEO

76% positive business outlook

Reviews by job title

125 reviews

Reviews about "Compensation"

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5.0
Apr 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- Competitive Pay - Great work/ life balance - Diversity and Inclusion is baked into the culture - A company that truly cares about the restaurant industry - Benefits packages are great - No one micromanages you if you are hitting your goals or are a self-starter. - Despite the crippling impact of COVID on the restaurant industry and company revenues, a long-term approach was taken and the very vast majority of employees were retained during and through the pandemic.

Cons

- We do such good for the restaurant industry, but we aren't the best at being our own cheerleaders or getting the word out to our restaurant partners. Our good deeds often go under-noticed. - The company often takes the high road when competition talks smack. Sometimes I think we should hit back. (Guess that happens when you're the industry leader) - How is it possible that when I tell people I work at OpenTable 2-3 of every 10 people don't know what it is? We've been the industry leader for 22 years! We should be a household name like uber.

1.0
Mar 20, 2021
Recommend
CEO approval
Business Outlook

Pros

- Decent people to work with. - Decent pay for entry-level work.

Cons

- Micromanagement: expect every single thing you do to be monitored and under a microscope. Breaks are ridiculously short for call center work. - You have to work weekends. No life/work balance at all. - Politically infused: if you are not a liberal, be prepared to be ostracized for differing views. BLM and LGBTQ are forced upon you, despite your religious or personal beliefs. Diversity only applies to political agenda and nothing outside of it. - Inappropriate conduct from supervisors; lack of professionalism in the work place. - Limited mobility - Biased, unclear and subjective assessments on employee performance based on "Pillars of Excellence". No room for authenticity or personal creativity, but required to conform. - Poor communication from supervisors - Expect to experience burnout from a steady influx of angry customers.

1.0
Jan 11, 2021
Recommend
CEO approval
Business Outlook

Pros

Salary is competitive. Can't think of anything else.

Cons

Managers here are untrained douchebags with just a title but no function as a manager. Hardly have any experience in people management. Almost zero interest in anyone's career development and will steal your work if need be. They will not allow processes to be more efficient and will make it more complex on purpose to show upper management the amount of work they're doing. Engineering practices are a joke with a casual approach to employee on boarding. Don't join this company if you're looking for growth.

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