OpenTable reviews

4.0

74% would recommend to a friend

(125 total reviews)
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Debby Soo

76% approve of CEO

76% positive business outlook

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125 reviews

Reviews about "Compensation"

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5.0
Sep 22, 2020

COVID19 - RIF

Recommend
CEO approval
Business Outlook

Pros

market leader, work-life, co-workers, competitive salary.

Cons

Giant US market share limits potential locally, CEO shuffle, place within booking holdings, limited transparency, culture current leadership promotes

2.0
Jun 25, 2020

"It's all abut the CULTure!"

Recommend
CEO approval
Business Outlook

Pros

There's some great people working here. People who genuinely want to see you excel and grow professionally. Unfortunately, they're not the ones making the decisions.

Cons

The hourly rate is garbage for how much they expect you to do. Expect back to back calls for days before and after any holiday... which you will be working. Holidays are paid but if you're scheduled to work.. you'll be working. Their entire "review/raise" system is built to keep you at the lowest possible pay rate. They will tell you all through training "You'll never get a sup call! Everyone is nice to you!" Complete nonsense. Every call is either a customer angry about their rewards points or some restaurant angry about the software. Good luck. Also, good luck moving up.. if you're not in the right "friend group" you're not going anywhere. It's not like it matters anyway, the restaurant industry is in the toilet right now, they won't be hiring any time soon.

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