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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      4.0

      74% would recommend to a friend

      (125 total reviews)
      avatar

      Debby Soo

      76% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Reviews by job title

      125 reviews

      Reviews about "Compensation"

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      1.0
      Jul 19, 2018

      Not the same great company to work anymore

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture(used to be), good physical location.

      Cons

      Opentable's values diminishing a lot recently. New leadership have no clue on what they are doing, how to improve business value and return of investment. They were building the apps/services with no proper outlook. No new project is attractive. Won't bother to keep the great talent, employees lost credibility of the management. Benefits were getting worse year by year. Comp structure/plans were not attractive/competitive any more.

      3.0
      Jun 19, 2018

      Customer Service Representative

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, good people, work from home was nice (not an option anymore)

      Cons

      Poor communication, slow to fix bugs. Policy changes, marketing "upgrades"

      2.0
      May 11, 2018

      Toxic and a lot of change

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Sales incentives are good and frequent -Collaborative and helpful instead of individually competitive and pitting salespeople against one another -Free food -Market leader

      Cons

      -Cliquey -Lots of change and lack of transparency -"You're with me or against me" mentality -Health plan is weak. Majority of benefits focused on San Francisco/California - not consistent across states -Tech is slow -Customers (restaurants) hate us but need us, so closing is relatively easy but with reluctance and complaining -Growth and career advancement is centered around switching departments, which is not real advancement

      Viewing 88 - 90 of 125 Reviews
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      Glassdoor has 725 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.