Is OpenTable a good company to work for?

OpenTable has an overall rating of 4.0 out of 5, based on over 725 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 74% of employees would recommend working at OpenTable to a friend and 76% have a positive outlook for the business. The best reviews about OpenTable have been left by employees working as Senior Software Engineer , Account Manager and Account Executive .

Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

74% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Manager (6) , Analyst (5) , Finance (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 98 reviews)); "benefits are great" ((in 57 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 55 reviews)); "Great people and teams all around" ((in 30 reviews)); "Good pay and my co" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "poor communication to staff (especially those remotely based)." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

What are the top reviewed OpenTable locations?

San Francisco , Denver , New York , Los Angeles , Chicago , Houston , Boulder , Atlanta , Hoboken , Milwaukee , Glendale , Detroit , Portland , Washington , Austin , Minneapolis , Saint Paul , Chattanooga , California City , Altadena , Seal Beach , San Diego , South San Francisco , San Jose , Westminster , Bridgeport , Stamford , Las Vegas , Miami , Lynn

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.0

74% would recommend to a friend

(673 total reviews)

Debby Soo

76% approve of CEO

76% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Work/Life balance

4.1

Compensation and benefits

4.0

Culture & values

3.8

Career opportunities

3.7

Senior management

OpenTable has an employee rating of 4.0 out of 5 stars, based on 673 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

673 reviews

5.0

May 25, 2017

An absolute dream

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Management empowers agents, giving flexibility to completely resolve callers' issues. Fully stocked refridgerator/snacks and meals provided fairly often Opportunities provided for those who earn it. Incredibly knowledgeable staff, with patience to match it for agents who may have needed some more experience troubleshooting before working for OpenTable.

Cons

Salary is low for responsibilities given. Insurance feels lackluster for a company with this much clout. The same can be said about additional perks, they tout the "start up experience" in job postings, but the only "start up"-like perk I noticed was the free snacks and flexibility.

3.0

Mar 21, 2017

Not bad

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Great work life balance & fun product

Cons

Little process, feels like high school all over again.

4.0

Mar 1, 2017

Great culture, Great Benefits, Low Pay

Tech support

Recommend

CEO approval

Business Outlook

Pros

Great culture, awesome office, not your typical call-center feel

Cons

drastically understaffed, need a better, more hands-on training program

Viewing 115 - 117 of 673 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Senior District Manager (Remote)

Senior Director, Restaurant Marketing

Account Manager - Central Queue (French Speaking)

Sr. Compensation Analyst (Hybrid)