OpenTable reviews

Even though company has been around for over a decade, the process here are like start ups. They're clunky, not streamlined, bad communications between dept and many doesn't seem to be interested in process improvement. Their go to answer is usually the same, "that's how we've been doing it since i started." People either quit in their first year due to frustration or boredom, or they stay here for long term. A lot of people that I work with have been here for 3+ years (some even 9+ years) and they're just going through the motions. They don't want change and just want to do 9 to 5 every day. This culture also causes minimal promotion and salary increases. If you're looking for a chill job and want great work/life balance, this company offers exactly that. If you want to learn new process/procedure or make an impact in this company, look else where. There has been a lot of turnover due to Kayak integration. People are leaving pretty much every day. Morale is at all time low.

Here’s the truth. OpenTable is a 20 y/o company with not much going on. Do your research, you’ll see most of the reviews say very similar things. *Departments don't work well together. While there are only a handful of company objectives, teams seems to still have their own agenda and are not aligned. *It gets boring and redundant. You’re given specific things to work on and that’s all you do. It’s not scrappy, things do not move quickly. *There used to be fun happy hours and company events. These no longer exist. *Really bad leadership. There is a lack of creativity, inspiration, and empathy from leaders. This could be because they are not getting clear direction themselves, but this is a problem. *Limited growth (unless you’re really good at playing the political game) and few opportunities to learn new skills. *It’s very political. Whatever Kayak wants, Kayak gets. The OpenTable leaders will bend over backwards to make sure it happens. *Lack of excitement. Ever since the Kayak integration, there has been a big drop in morale. It’s been almost a year now, and the morale is still very low. *There is no OpenTable CEO currently. There are two OpenTable leaders who both report into the Kayak CEO. This could explain why Kayak is so highly favored and why many employees at OpenTable are in the dark.