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      OpenTable

      Part of Booking Holdings

      Engaged Employer

      OpenTable reviews

      4.0

      74% would recommend to a friend

      (672 total reviews)
      avatar

      Debby Soo

      76% approve of CEO

      76% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      4.0

      Culture & values

      3.7

      Senior management

      3.7

      Career opportunities

      OpenTable has an employee rating of 4.0 out of 5 stars, based on 672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      672 reviews
      2.0
      Feb 25, 2017

      A very disorganized and frustrating place to work with high rate of churn

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There's always a ton of booze if you're into that

      Cons

      Leadership keeps changing, a lot of employee churn, no clear process across teams, the quality of work that gets launched is abysmal, feels like no one is actually invested in the product

      2.0
      Mar 22, 2011

      Decent pay and benefits, but a very negative corporate culture makes this a very unattractive place to work.

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a technology company. For engineers the work can be interesting, and there is a decent amount of opportunity to learn new technologies, though management is generally resistant to incorporating new technologies or ideas. These are not "early adopters" by any means, until about a year ago they were still using SQL Server 2000. (This was in 2010)

      Cons

      Very unhealthy corporate culture. Senior management recently awarded themselves a second round of stock options equivalent to five times (500%) the industry standard for executive stock option compensation for 2010. They then used those same 'industry standards' to cap all employee salary increases to 3% or less for the year. They then cashed out nearly all of those options they had just awarded themselves. They are almost all completely divested of the company at this point. One wonders if this is simply a strategy to get yet another options award to keep management incentivised. There is little to no formal recognition of engineers who create the products that are making these managers into multi-millionaires. There is an immense amount of anger in Engineering towards management, which may explain why we haven't seen the VP of Engineering in nearly six months.

      1.0
      May 14, 2018

      Sales and client relations. Hybrid

      Customer service hybrid
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great product. If you are good with clients there are perks the restaurants will give you

      Cons

      Management doesn’t care about their employees at all. Even when you are top producer

      Viewing 19 - 21 of 672 Reviews
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      Glassdoor has 724 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.