3.0
Feb 24, 2020
Can you multitask and work under pressure?
Former employee, less than 1 year
Waterloo, ON
Recommend
CEO approval
Business Outlook
Pros
The job in itself is not difficult. It's a real 9-5 atmosphere. No-one expects you to do any work outside of work hours. The company does offer very nice benefits, but the cultural activities are often off-limits to CSRs due to time contraints.
Cons
After 4-6 months, it becomes very boring. There is constant time pressure and you have to be "on" non-stop. Also, it's quite obvious that the company is slowly replacing this position with employees abroad.
