Is Optima Tax Relief a good company to work for?

Optima Tax Relief has an overall rating of 4.7 out of 5, based on over 637 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 95% of employees would recommend working at Optima Tax Relief to a friend and 89% have a positive outlook for the business. The best reviews about Optima Tax Relief have been left by employees working as Customer Service Representative , Senior Tax Associate and Tax Preparer .

Does Optima Tax Relief pay their employees well?

According to anonymously submitted Glassdoor reviews, Optima Tax Relief employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Optima Tax Relief . This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Optima Tax Relief ?

95% of Optima Tax Relief employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optima Tax Relief 4.6 out of 5 for work life balance, 4.7 for culture and values and 4.7 for career opportunities.

What are the top reviewed jobs at Optima Tax Relief ?

Tax Associate (84) , Case Manager (35) , Senior Tax Associate (25) , Tax Preparer (25) , Customer Service Representative (15) , Sales (13) , Verification Specialist (12) , Sales Associate (11) , Case Analyst (9) , Document Specialist (8) , Manager (8) , Tax Senior Associate (8) , Tax Professional (7) , Resolution Specialist (6) , Client Liaison (5)

What are the pros of working at Optima Tax Relief according to real employee reviews?

"Management is great they work with you and understand you." ((in 36 reviews)); "People and company were all great." ((in 27 reviews)); "Good benefits and options." ((in 27 reviews)); "Great company that really knows how to take care of their employees." ((in 25 reviews)); "Training was awesome" ((in 23 reviews))

What are the cons of working at Optima Tax Relief according to real employee reviews?

"CEO plays complete favoritism (if he doesn’t like you, he will make your time there miserable" ((in 9 reviews)); "Your manager just wants to sit there and watch you all day through camera and make sure you are working." ((in 8 reviews)); "Communication could be improved cross functionally speaking." ((in 5 reviews))

What are employees saying about Optima Tax Relief layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optima Tax Relief layoffs and their outlook for job security at Optima Tax Relief in 2026.

What are the top reviewed Optima Tax Relief locations?

Santa Ana , Chandler , Costa Mesa , Orange , Phoenix , Irvine , Anaheim , Bristol , Virginia Beach , Arizona City , Gilbert , Tempe , Warren , Santa Anna , Houston , California City , Huntington Beach , Los Angeles , Henderson , Spanaway , California , Fountain Valley , Anaheim Hills , Santa Anita

Optima Tax Relief reviews

4.7

95% would recommend to a friend

(625 total reviews)

David King

93% approve of CEO

89% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (625 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Optima Tax Relief has an employee rating of 4.7 out of 5 stars, based on 625 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Optima Tax Relief employee rating is 26% above average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

625 reviews

5.0

Sep 28, 2017

100% would recommend

Case analyst

Recommend

CEO approval

Business Outlook

Pros

A great culture in the company. Employees are very friendly and helpful. Lots of events going on to reward hard work.

Cons

If you don't like working a 9-5 job at a computer screen this job isn't for you.

5.0

Sep 25, 2017

AMAZING COMPANY- with great growth

Tax attorney

Recommend

CEO approval

Business Outlook

Pros

This is a great company to work for PERIOD. The CEO is amazing, his name should be determination and willpower. He started when this company had 4 people, and grew it to what it is today, a leader in the Tax resolution industry. Not only that, he cares about the people in his company. You can totally tell he is obsessed with the way his company is run. If you work for him, he wants to know about you, personally. Even if this company has hundreds of people. I've seen a guy almost come to tears because of how well the CEO treated this employee and his family when he fell on hard times. Loyalty, honor, driven, ambition, all checks. This company is going to explode in growth. Side note the CEO's physique is next level, I think he maintains a 8-10% body fat percentage. This CEO puts in gazillion hours at the company and at the gym, respect. He truly is an inspiration and I am honored to work for him.

Cons

none- if you are lazy go look somewhere else to work. This company is driven by the results we give our clients.

5.0

Sep 22, 2017

Tax Associate

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Great family here at Optima. Everyone helps everyone. We are a true team.

Cons

Understand that you will work here. I make over 100 calls per day.

Viewing 568 - 570 of 625 Reviews

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Jobs at Optima Tax Relief

Call Center Customer Service Representative (Case Manager - ACS)

Manager, Cloud Engineering