Is Optima Tax Relief a good company to work for?

Optima Tax Relief has an overall rating of 4.7 out of 5, based on over 627 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 95% of employees would recommend working at Optima Tax Relief to a friend and 89% have a positive outlook for the business. The best reviews about Optima Tax Relief have been left by employees working as Senior Tax Associate , Tax Preparer and Tax Associate .

Does Optima Tax Relief pay their employees well?

According to anonymously submitted Glassdoor reviews, Optima Tax Relief employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Optima Tax Relief . This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Optima Tax Relief ?

95% of Optima Tax Relief employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optima Tax Relief 4.6 out of 5 for work life balance, 4.7 for culture and values and 4.7 for career opportunities.

What are the top reviewed jobs at Optima Tax Relief ?

Tax Associate (84) , Case Manager (35) , Senior Tax Associate (25) , Tax Preparer (23) , Customer Service Representative (14) , Sales (13) , Verification Specialist (12) , Sales Associate (11) , Case Analyst (9) , Manager (8) , Tax Senior Associate (8) , Tax Professional (7) , Document Specialist (6) , Resolution Specialist (6) , Client Liaison (5)

What are the pros of working at Optima Tax Relief according to real employee reviews?

"Great Culture and place to work!" ((in 83 reviews)); "Management is great they work with you and understand you." ((in 38 reviews)); "People and company were all great." ((in 29 reviews)); "Great company that really knows how to take care of their employees." ((in 24 reviews)); "Training was awesome" ((in 23 reviews))

What are the cons of working at Optima Tax Relief according to real employee reviews?

"Your manager just wants to sit there and watch you all day through camera and make sure you are working." ((in 9 reviews)); "Favoritism highly present." ((in 8 reviews)); "Communication could be improved cross functionally speaking." ((in 5 reviews))

What are employees saying about Optima Tax Relief layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optima Tax Relief layoffs and their outlook for job security at Optima Tax Relief in 2026.

What are the top reviewed Optima Tax Relief locations?

Santa Ana , Chandler , Costa Mesa , Orange , Phoenix , Irvine , Anaheim , Bristol , Virginia Beach , Arizona City , Gilbert , Tempe , Warren , Santa Anna , Houston , Huntington Beach , Los Angeles , Henderson , Spanaway , California , Fountain Valley , Anaheim Hills , Santa Anita

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Optima Tax Relief

Optima Tax Relief reviews

4.7

95% would recommend to a friend

(617 total reviews)

David King

93% approve of CEO

89% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

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Optima Tax Relief has an employee rating of 4.7 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Optima Tax Relief employee rating is 26% above average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

617 reviews

1.0

Jun 19, 2025

CS1

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay most of the time.

Cons

They don't pay me triple on mexican holidays.

5.0

Jun 4, 2025

Many departments to know

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growth opportunities and many interesting tasks.

Cons

The customers are edgy often.

5.0

Dec 22, 2024

1st call center experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

- schedule is good - customers are not always bad (depends the department)

Cons

- customers - payment is less compared to USA, but workload is more than USA

Viewing 607 - 609 of 617 Reviews

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Jobs at Optima Tax Relief

Call Center Customer Service Representative (Case Manager - ACS)

Manager, Cloud Engineering

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Optima Tax Relief reviews

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CS1

Many departments to know

1st call center experience

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