Is Optima Tax Relief a good company to work for?

Optima Tax Relief has an overall rating of 4.7 out of 5, based on over 637 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 95% of employees would recommend working at Optima Tax Relief to a friend and 89% have a positive outlook for the business. The best reviews about Optima Tax Relief have been left by employees working as Customer Service Representative , Senior Tax Associate and Tax Preparer .

Does Optima Tax Relief pay their employees well?

According to anonymously submitted Glassdoor reviews, Optima Tax Relief employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Optima Tax Relief . This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Optima Tax Relief ?

95% of Optima Tax Relief employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optima Tax Relief 4.6 out of 5 for work life balance, 4.7 for culture and values and 4.7 for career opportunities.

What are the top reviewed jobs at Optima Tax Relief ?

Tax Associate (84) , Case Manager (35) , Senior Tax Associate (25) , Tax Preparer (25) , Customer Service Representative (15) , Sales (13) , Verification Specialist (12) , Sales Associate (11) , Case Analyst (9) , Document Specialist (8) , Manager (8) , Tax Senior Associate (8) , Tax Professional (7) , Resolution Specialist (6) , Client Liaison (5)

What are the pros of working at Optima Tax Relief according to real employee reviews?

"Culture was great and made it fun" ((in 86 reviews)); "Management is great they work with you and understand you." ((in 35 reviews)); "Training was awesome" ((in 27 reviews)); "People and company were all great." ((in 27 reviews)); "Good benefits and options." ((in 26 reviews))

What are the cons of working at Optima Tax Relief according to real employee reviews?

"Mgmt is awful, very poor planning ahead, favoritism, low pay" ((in 9 reviews)); "Your manager just wants to sit there and watch you all day through camera and make sure you are working." ((in 8 reviews))

What are employees saying about Optima Tax Relief layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optima Tax Relief layoffs and their outlook for job security at Optima Tax Relief in 2026.

What are the top reviewed Optima Tax Relief locations?

Santa Ana , Chandler , Costa Mesa , Orange , Phoenix , Irvine , Anaheim , Bristol , Virginia Beach , Arizona City , Gilbert , Tempe , Warren , Santa Anna , Houston , California City , Huntington Beach , Los Angeles , Henderson , Spanaway , California , Fountain Valley , Anaheim Hills , Santa Anita

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Optima Tax Relief

Optima Tax Relief reviews

4.7

95% would recommend to a friend

(625 total reviews)

David King

93% approve of CEO

89% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Culture & values

4.7

Career opportunities

4.6

Work/Life balance

4.6

Senior management

4.4

Compensation and benefits

Optima Tax Relief has an employee rating of 4.7 out of 5 stars, based on 625 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Optima Tax Relief employee rating is 26% above average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

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Reviews by job title

625 reviews

5.0

Mar 21, 2024

Good place

Case manager

Recommend

CEO approval

Business Outlook

Pros

The culture is amazing. You always feel at home.

Cons

No pay raises, some micro managing in some departments

Optima Tax Relief Response

Thank you for your feedback. We're thrilled to hear you enjoyed our company culture and felt at home here. Your advice on better training is valuable, and we are committed to continually improving our training programs. We appreciate your input and wish you all the best in your future endeavors.

4.0

Feb 29, 2024

Best place to work!!!

Sales

Recommend

CEO approval

Business Outlook

Pros

It's a flexible and rewarding job. My 2nd family.

Cons

coming in the office is not the best. I love far and hate the traffic. I work better from home as well. No distractions.

5.0

Feb 27, 2024

Excellent place to work

Accountant

Recommend

CEO approval

Business Outlook

Pros

Optima is an ethical company and managers listen to their employees. A friendly work environment with learning opportunities.

Cons

No complaints. David King the CEO has done a great job overall.

Viewing 85 - 87 of 625 Reviews

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Jobs at Optima Tax Relief

Manager, Client Services

Customer Service Team Lead - Case Management

Call Center Customer Service Representative (Case Manager - ACS)

Manager, Cloud Engineering

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