Is Optima Tax Relief a good company to work for?

Optima Tax Relief has an overall rating of 4.7 out of 5, based on over 627 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 95% of employees would recommend working at Optima Tax Relief to a friend and 89% have a positive outlook for the business. The best reviews about Optima Tax Relief have been left by employees working as Senior Tax Associate , Tax Preparer and Tax Associate .

Does Optima Tax Relief pay their employees well?

According to anonymously submitted Glassdoor reviews, Optima Tax Relief employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Optima Tax Relief . This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Optima Tax Relief ?

95% of Optima Tax Relief employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optima Tax Relief 4.6 out of 5 for work life balance, 4.7 for culture and values and 4.7 for career opportunities.

What are the top reviewed jobs at Optima Tax Relief ?

Tax Associate (84) , Case Manager (35) , Senior Tax Associate (25) , Tax Preparer (23) , Customer Service Representative (14) , Sales (13) , Verification Specialist (12) , Sales Associate (11) , Case Analyst (9) , Manager (8) , Tax Senior Associate (8) , Tax Professional (7) , Document Specialist (6) , Resolution Specialist (6) , Client Liaison (5)

What are the pros of working at Optima Tax Relief according to real employee reviews?

"Great Culture and place to work!" ((in 83 reviews)); "Management is great they work with you and understand you." ((in 38 reviews)); "People and company were all great." ((in 29 reviews)); "Great company that really knows how to take care of their employees." ((in 24 reviews)); "Training was awesome" ((in 23 reviews))

What are the cons of working at Optima Tax Relief according to real employee reviews?

"Your manager just wants to sit there and watch you all day through camera and make sure you are working." ((in 9 reviews)); "Favoritism highly present." ((in 8 reviews)); "Communication could be improved cross functionally speaking." ((in 5 reviews))

What are employees saying about Optima Tax Relief layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optima Tax Relief layoffs and their outlook for job security at Optima Tax Relief in 2026.

What are the top reviewed Optima Tax Relief locations?

Santa Ana , Chandler , Costa Mesa , Orange , Phoenix , Irvine , Anaheim , Bristol , Virginia Beach , Arizona City , Gilbert , Tempe , Warren , Santa Anna , Houston , Huntington Beach , Los Angeles , Henderson , Spanaway , California , Fountain Valley , Anaheim Hills , Santa Anita

Optima Tax Relief reviews

4.7

95% would recommend to a friend

(617 total reviews)

David King

93% approve of CEO

89% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (617 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Optima Tax Relief has an employee rating of 4.7 out of 5 stars, based on 617 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Optima Tax Relief employee rating is 26% above average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

617 reviews

5.0

Apr 13, 2026

Optima

Protection specialist

Recommend

CEO approval

Business Outlook

Pros

Such a great company, perfect marketing and high-quality Leads respectful people and nice managers and the training process is so smoothly

Cons

This company is one of the best ones in the industry

5.0

Apr 10, 2026

Great learning experience but demanding workload

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Supportive team environment with helpful training and clear processes. Good exposure to customer service skills and handling real client cases.

Cons

High workload and performance pressure at times.

5.0

Apr 9, 2026

Overall, I highly recommend this company to anyone

Case manager

Recommend

CEO approval

Business Outlook

Pros

I also appreciated the opportunities to learn and grow professionally. The training was helpful, and there was always support when needed. While the job can be fast-paced at times, the teamwork makes it manageable.

Cons

Work can be fast-paced and sometimes stressful during peak times. Communication could be improved, and growth opportunities are somewhat limited depending on the role

Viewing 22 - 24 of 617 Reviews

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Jobs at Optima Tax Relief

Call Center Customer Service Representative (Case Manager - ACS)

Manager, Cloud Engineering