Is Optima Tax Relief a good company to work for?

Optima Tax Relief has an overall rating of 4.7 out of 5, based on over 642 reviews left anonymously by employees. This rating has increased by 9% over the last 12 months. 96% of employees would recommend working at Optima Tax Relief to a friend and 90% have a positive outlook for the business. The best reviews about Optima Tax Relief have been left by employees working as Customer Service Representative , Senior Tax Associate and Tax Preparer .

Does Optima Tax Relief pay their employees well?

According to anonymously submitted Glassdoor reviews, Optima Tax Relief employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Optima Tax Relief . This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Optima Tax Relief ?

96% of Optima Tax Relief employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optima Tax Relief 4.6 out of 5 for work life balance, 4.7 for culture and values and 4.8 for career opportunities.

What are the top reviewed jobs at Optima Tax Relief ?

Tax Associate (85) , Case Manager (35) , Senior Tax Associate (26) , Tax Preparer (25) , Customer Service Representative (15) , Sales (13) , Verification Specialist (12) , Sales Associate (11) , Case Analyst (9) , Document Specialist (8) , Manager (8) , Tax Senior Associate (8) , Tax Professional (7) , Resolution Specialist (6) , Client Liaison (5)

What are the pros of working at Optima Tax Relief according to real employee reviews?

"Great Culture and place to work!" ((in 93 reviews)); "Management is great they work with you and understand you." ((in 35 reviews)); "People and company were all great." ((in 30 reviews)); "Great Training and culture." ((in 28 reviews)); "Great company that really knows how to take care of their employees." ((in 26 reviews))

What are the cons of working at Optima Tax Relief according to real employee reviews?

"Your manager just wants to sit there and watch you all day through camera and make sure you are working." ((in 9 reviews)); "There is so much favoritism and gossip you really have to watch who you're friends with." ((in 8 reviews)); "Communication could be improved cross functionally speaking." ((in 5 reviews))

What are employees saying about Optima Tax Relief layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optima Tax Relief layoffs and their outlook for job security at Optima Tax Relief in 2026.

What are the top reviewed Optima Tax Relief locations?

Santa Ana , Chandler , Costa Mesa , Orange , Phoenix , Irvine , Anaheim , Bristol , Virginia Beach , Arizona City , Gilbert , Tempe , Warren , Santa Anna , Houston , California City , Huntington Beach , Los Angeles , Henderson , Spanaway , California , Fountain Valley , Anaheim Hills , Santa Anita

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Optima Tax Relief

Optima Tax Relief reviews

4.7

96% would recommend to a friend

(130 total reviews)

David King

94% approve of CEO

90% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.8

Career opportunities

4.7

Culture & values

4.6

Work/Life balance

4.6

Senior management

4.4

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

130 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jun 26, 2023

Good place but pay is low

Tax associate

Recommend

CEO approval

Business Outlook

Pros

Friendly upper management and only team leads to look over you

Cons

Leads are low when not tax season, which means pay is low too

5.0

May 24, 2023

Great Company!

Production support manager

Recommend

CEO approval

Business Outlook

Pros

Excellent Benefits, Great Culture, Excellent working environment, Career and future potential, Competitive salaries!

Cons

Optima Tax Relief is a great company to work for.

5.0

May 23, 2023

Opportunity for career growth

Tax preparer

Recommend

CEO approval

Business Outlook

Pros

Remote work available several days a week once you meet production goals. Opportunities to apply for internal promotions and advance your career. Hard work is acknowledged and rewarded with raffles. Plenty of social events to foster a community spirit and create a fantastic company culture.

Cons

No annual bonuses means pay has not kept pace with rampant inflation in the wider economy.

Viewing 25 - 27 of 130 Reviews

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Jobs at Optima Tax Relief

Manager, Client Services

Call Center Customer Service Team Lead - Case Management

Manager, Cloud Engineering

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Optima Tax Relief

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Ratings by category

Ratings by demographic groups

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Reviews about "Compensation"

Good place but pay is low

Great Company!

Opportunity for career growth

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