1) No incentives/bonuses/pitiful raise
2) Constant negativity. They use the “sandwich technique where they tell you something you’re doing wrong then tell you one tiny itty bitty thing that you do correct and then spend the rest of the time making you feel incompetent again.
3) Refuse to help even if you directly ask them for it. They also LOVE to pass the buck and you’re left to your own devices (which is extremely limited).
4) Continuously lie/Open ended “promises.” Was told multiple times that things were going to happen in order to make my workload easier. I constantly got the run around and was told by management that they’d “circle back” with me.
5) Number driven company! They don’t take into consideration anything else you do with your time unless your cash velocity or collector effectiveness is THEE number that they want it to be.
6) No consistency whatsoever. I was forced to switch teams 4 times, needing to learn brand new accounts every single time, helped train others in the process, and told to stop what you’re doing more times than I can count to work on something with no warning.
7) Have to do every other department’s job as well as your own.
8) Management will send you tasks to do on a daily basis that they’re full capable of doing on their own (literally something as simple as changing a number on a note or asking about an account when they can look at the notes and decipher what the issue is themselves).
9) Unrealistic expectations. You are expected to know anything and everything they’re talking about no matter what and complete 10 different tasks by EOD most of the time.
10) Training is terrible! Enough said...
