Optiv reviews

Optiv's services arm and leadership still act as if they are the 800lb gorilla in that market (they are not). Although Optiv has many security "domain experts", implementation of services often fails and destroys customer relationships. (As a sales person, you carry both a services and product quota). Vendor relationships are deteriorating due to many employees leaving the organization and taking customers with them. Optiv is unfortunately trending down on the list of VARs that OEMs want to do business with. Commission structure is not as competitive as other VARs in the space which is why many sales people have left. Although this can be common, territories seem to be aligned where certain reps obtain the lion share of workable accounts, leaving other reps on the team with accounts that have already been worked over for years or those accounts are dissatisfied with previous Optiv engagements those and relationships are unable to be repaired. This makes it very hard to succeed unless you hang around long enough until someone else on your team quits and you pick up stronger accounts.

So many things are going on; I’m not sure where to start. At one point, Optiv was a great organization, but over the past three years, new leadership and trust issues have arisen across the organization. Leadership does not listen to the field or the field leaders. Many great leaders have left, as have SE/Reps. All they care about now is an exit strategy and posting ramblings on CRN. They spread lies about economic stability, claiming finances are great, yet Moody’s and S&P Global say otherwise. When the sale of the MSP business was leaked on Bloomberg, instead of addressing it directly with the field, they hid like cowards. They would rather avoid talking and sit in the Glass Tower looking at their stacks of equity and where the next golden parachute is. The CEO has never led a company. VPs with only the experience of Optiv lack real-world experience on the other side of the table. CRO, CEO, and VPs are out of touch. They don’t know how to lead. Soon, there will be a mass exodus, and it will become a shell of what it once was. It’s so sad to see what has happened to a once-great company. Sorry, DB.