Optiv reviews

Disconnect with front line and a few levels up. Lack of communications both up and down the chain and expectations without alignment and commitment from one department to another make it nearly impossible to build and grow practice capability.

Optiv's services arm and leadership still act as if they are the 800lb gorilla in that market (they are not). Although Optiv has many security "domain experts", implementation of services often fails and destroys customer relationships. (As a sales person, you carry both a services and product quota). Vendor relationships are deteriorating due to many employees leaving the organization and taking customers with them. Optiv is unfortunately trending down on the list of VARs that OEMs want to do business with. Commission structure is not as competitive as other VARs in the space which is why many sales people have left. Although this can be common, territories seem to be aligned where certain reps obtain the lion share of workable accounts, leaving other reps on the team with accounts that have already been worked over for years or those accounts are dissatisfied with previous Optiv engagements those and relationships are unable to be repaired. This makes it very hard to succeed unless you hang around long enough until someone else on your team quits and you pick up stronger accounts.