Optiv reviews

3.4

54% would recommend to a friend

(734 total reviews)
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Kevin Lynch

47% approve of CEO

38% positive business outlook

Optiv has an employee rating of 3.4 out of 5 stars, based on 734 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optiv employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

734 reviews
1.0
Aug 21, 2016
Recommend
CEO approval
Business Outlook

Pros

The 'only' reason to work here is to get your career started.

Cons

Super high turn-over, churn and burn mentality, management is only concerned with sales numbers -- totally not interested in personal growth, unless you're in sales, and only then if you're available 24/7/365. Medical benefits are awful, and once you opt in you apparently can't opt out, which is to help keep the pooled health insurance costs down, so the profits can be maximized; so they can go public, or sell the company, or whatever the management's exit plan seems to be.

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Optiv Response
9y
Thank you for sharing your feedback. We are glad to hear you think Optiv is a great place to get your career started. Our team truly is comprised of the best and brightest cyber security minds and there are tremendous growth opportunities ahead. Most importantly, our employees make a difference every day in the lives of our clients, and are proud of their work. We would like to extend the opportunity to discuss your concerns about your health insurance plan and help resolve your challenges. Please, reach out to your HR business partner and we will work with you to ensure you are getting the support you need both from management and benefits perspective. Thank you!
2.0
Apr 2, 2016
Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO (Called recharge). Ability to work from home. ( However. Since its 2016, what job in IT isn't some type of remote. Not much of a Pro anymore)

Cons

After reading all 80+ reviews I decided to take my time with this review. Most 4+ star reviews I noticed seemed like Management level or up. What I'm about to say it nothing new that a 1 or 2 star review hasn't already said. I'm also not here to bash the company. Just an honest review (Not from a director or manager to try and make it seem like Optiv is all sun shine and rainbows). Let's start off by saying the merge is done with. Anyone saying we are going through growing pains is a total lie now. With it being April Optiv is pretty much established (in house). What your seeing now is the "Lets see how well our new policy's are working". At first yes, the merge was horrible and new management was being hired faster then a fat kid eating cake. Management is management. You have some who are non technical that can make a crazy good PDF (ehhh...) and you have some management that are technical. (Not many at all). Some departments have to many managers and others lacking. Work life balance is pretty bad. I have been in IT for the last 10 years and Optiv is by far the worst. I assume this will change from department to department. Management has no clue at all how many hours I work in a week. I could work from 7am until 12am the next morning. No one would know. Last week Fee weeks I worked over 55 hours and not a single manager ask " Wow, you worked 55 hours. How come? Need any help or need me to assign someone to help you out?" Work delegation from management is also bad. Management will tell you xyz needs done but they already assigned you abc and 123 yesterday. Almost like no tracking on what is being assigned and who is working on it from management. Promoting of employees does happen but it seems not very often. I have been working at Optiv for more then a year and actually applied to a job or "expressed" my interest in a job opening. I was told that I was really needed on my current role and couldn't afford to be someone else. So, if your a top performer in your position, you are stuck. (Luckily I have more opportunities then Optiv, right!!! :)

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Optiv Response
10y
Thanks for sharing your feedback. Last year, was a year of major transformations at Optiv, but we believe the positive outcomes for our customers have by far out-weighed any challenges we may have faced along the way. The upside of shaping and forming a unit within a larger organization is the opportunity to have a lot of influence on how the organization will move and grow. The downside is that it takes hard work and perseverance to making it happen. We’re all passionate about delivering a managed services offering that no other company has achieved. With new structure and processes in place, we are now positioned and on an upward trajectory for success and growth. We don’t claim that we are perfect, but our commitment to our employees is very strong and we are “All In” in working together across all teams towards being an exemplary employer of choice. That said, we welcome and accept all feedback, whether it is positive or negative, and we are troubled to hear you are struggling with work-life balance and have concerns about work delegation from the management team. First and foremost, feel free to reach out to me directly, I am willing to listen and help clear any frustrations you might have, and help smooth out any issues that prevent you from being successful in your role. Second, in an effort to show our commitment to the wellbeing of the team, we have now added a new team member, who will specifically serve as an Employee Experience advocate, to help us gain a better understanding of how members of the team are feeling and improve employee satisfaction holistically as a team. Or, if you’d rather submit additional feedback anonymously, there will be an opportunity to do so very soon, in an employee survey. Whatever your choice, I want to make sure you are aware of the different channels and opportunities to take this discussion further and create some action steps on both ends to make sure your concerns are addressed. Thanks, Jessvin Thomas, VP Managed Solutions.
1.0
May 13, 2020
Recommend
CEO approval
Business Outlook

Pros

The people you work with day-to-day is the biggest Pro to Optiv. During my time there, my peers were amazing. It was great to see the level of commitment to the customer despite the burden of working for such a disfunctional organization.

Cons

The leadership is disconnected and ineffective. My peers had numerous issues with expense reimbursement and a petty policy that made being a road warrior more that miserable. Expect to work long hours with little reward and a lack of execution and vision from the top. Hopefully the new CEO will save this failing organization.

Viewing 22 - 24 of 734 Reviews

Glassdoor has 751 Optiv reviews submitted anonymously by Optiv employees. Read employee reviews and ratings on Glassdoor to decide if Optiv is right for you.