Optum reviews

3.4

55% would recommend to a friend

(15,596 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,596 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Sep 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work is great but you are overloaded and micromanaged.

Cons

Managers are bullies. They expect you to know how to perform your job with limited training on complex systems and tasks. There is constant turnover, which leadership and HR ignore instead of rooting out the problem people.

4.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits, salary, collaboration, independence, resources, onboarding long and very thorough

Cons

Certain managers micromanage making it difficult to be efficient, heavy documentation burden, multiple weekly meetings-time consuming. Performance improvement plan out of the blue-felt very punitive.

Viewing 352 - 354 of 15,596 Reviews

Glassdoor has 17,070 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.