Optum reviews

3.4

55% would recommend to a friend

(15,605 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Mar 24, 2026

Job review

Recommend
CEO approval
Business Outlook

Pros

Very good PTO earning rate for hourly staff 8 holidays paid/yr for hourly staff

Cons

In the area I worked manager was very rigid and mechanical with processes and would say this is the Optum process. Impersonal work environment. Did not feel valued.

3.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment, Large company allowing for many resources for learning and professional development.

Cons

Frequent re-organization with administrative lay offs over the last three years. Scope and teams change and grow without change in pay.

Viewing 358 - 360 of 15,605 Reviews

Glassdoor has 17,083 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.