Optum reviews

3.4

55% would recommend to a friend

(15,608 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
2.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Salary/benefits were competitive - many quality employees in the company.

Cons

Leadership turnover and infighting for budget and resources is bad - continual reorganizations, reductions in force, and changing priorities/direction.

3.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Work timings are pretty much flexible.

Cons

The level of balance totally depends on the Team but the Team management is very bad and work hours also stretch a lot due to teams being understaffed and team leads being not skilled technically.

4.0
Mar 16, 2026

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good company must apply here.

Cons

Very queuing and you'll be handling all the members concerns in terms of coverage, enrollment, disenrollment, billing, claims, authorizations, and so much more haha.

Viewing 391 - 393 of 15,608 Reviews

Glassdoor has 17,086 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.