Optum reviews

3.4

55% would recommend to a friend

(15,608 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of patients so certainly will keep busy

Cons

- Typical corporate clinic prioritizing patient numbers over patient safety and physician wellness - review offer letter especially w/ a wide radius of non-compete restriction - make you work Saturdays for free - Orientation was a disaster & no one knew who I was when I arrived for my first day of clinic - the highest amount of staff callouts ever (every day multiple callouts leading to inadequate coverage on most days) - EXPONENTIAL turnover rate - onsite “leadership” is a joke & there have no consistent schedules (they pick & choose when to work from home or be in clinic, so you never knew who was there in any given day)

4.0
Mar 3, 2026

Great working experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive HR team Great perks & benefits

Cons

None that I can think of

4.0
Mar 2, 2026

OK

Recommend
CEO approval
Business Outlook

Pros

bonuses for meeting metrics, good vision plan, many other positions to advance to, remote.

Cons

high call volume, poor management, unorganized training, mandatory overtime that changes day to day

Viewing 427 - 429 of 15,608 Reviews

Glassdoor has 17,086 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.