Optum reviews

3.4

55% would recommend to a friend

(15,608 total reviews)

Patrick Conway

47% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Sep 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Good health benefits and PTO

Cons

Will layoff without notice. Cut hundreds of jobs at once. Buy overseas companies to replace American employees.

avatar
Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that value all employees and are actively working towards creating job stability for them. We understand that layoffs can be difficult to navigate and challenging for everyone involved. We’re committed to supporting all who are impacted.
3.0
Sep 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Fast paced work that can be fun; feels good to make a difference in the healthcare space

Cons

Strategy shifts and yearly re-organizations make it difficult to see anything to completion; UX is undervalued

1.0
Sep 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Email communication with team as needed

Cons

Will lay you off with no communication as to why. Will not pay you for the days they tell you to clock out when the call volume is low. No one in leadership really cares about the team.

avatar
Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Please know that we value our employees and your comments will help us to assess our processes and make any necessary adjustments for improvement.
Viewing 442 - 444 of 15,608 Reviews

Glassdoor has 17,086 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.