Optum reviews

If you like being micromanaged and being watched like a hawk, then this is the job/company for you. Unrealistic expectations of employees; lack of support in role due to budget and understaffing. No flexibility whatsoever Forget about using your PTO because your workload is too heavy and continues to pile up if you take time off. If you want to transfer to another position you have to have been with the company for at least 12 months. Retaliation exists despite their statements/policies of "taking retaliation seriously" Misleading information about what the position is, responsibilities, average workload, etc. If you are someone who asks questions instead of just doing what you're told then you are viewed as a "problem". Overall low morale amongst staff/team Penalized rather than supported when asking for help The company provided internet is very slow The software tracks your movement, so if you aren't "busy" at all times it WILL get noticed. The headset provided isn't comfortable and the phone system is archaic and rarely worked correctly. management has favorites and if you aren't one you will definitely have problems. no work-life balance whatsoever. a lot of burn out and turnover. Pay is lower than what competitors offer (for very similar positions that are far less demanding) UHC insurance is probably one of the worst insurances I've ever had for my own coverage.

Pay - they are headquartered in Minnesota, so if you're going to tell a commuter coming from a major city expect a major shock and pay, probably 25% to 30% lower. They use a normal distribution pay scale curve, but it's significantly lower than industry standards. Healthcare Costs - it's amazing that this is a Fortune 5 company and the largest health insurance plan in the united states! However out of all the companies I've worked for it is the most expensive plan with the least options. How in the world could this be, how can I work for the biggest health insurance company United States and they offer their employees these plans and prices, it's an insult and it's disrespectful to the staff as well. To give you an idea I'm paying close to $600 a month for a family of 3 and that's not even the more expensive plan, this is the cheapest one I have. Yes there are tiers and the people who make more money pay more. However the tears should be distributed were broadly, specifically for executives, they make tens of millions of dollars a year yet they pay the same as someone who's making $100,000 a year. Employee stock purchase program - This one gets me the most angry. When I first started they had an 85% purchase price and within a 6-month window you pay the lowest price that the stock was at and you could sell it at the highest price that the stock was out was in the 6 months. This is fair as the stock market fluctuates. However they changed it this year and it's no longer offered at a 15% discount, now it's only offered at a 10% discount,. On top of that, this is the real kicker, it's all about luck, because the price you pay is the very last day of the 6 month window. So if the stock price was consistently low for 5 months than dramatically increased at the very last day of the window then you purchased it at the higher price. However, very certain that this doesn't impact executives. Extremely difficult for promotion - I have consistently been a top performer, getting grade 5 for 3 years in a row, however I have not received the promotion that I deserve. It's a confusing message and makes you want to consider your career here. Additionally it's insulting that you get a 1% raise after being a top performer.