Optum reviews

3.4

56% would recommend to a friend

(15,512 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Difficult to say many positives, as most of the current field staff has either resigned or currently interviewing for other positions.

Cons

Office management, upper management within the company leave staff with unfulfilled promises, ineffective communication, lack of response to questions and concerns that staff members ask on a weekly basis. This office has such high turnover with obvious lack of concern by any of the higher ups within LHC group, Optum, Amedisys. These 3 companies are merging or UHC is purchasing- upper management is unable or unwilling to share exact plans which has been adding to overall anxiety, uncertainty within this office. As staff we continue to be told ‘just hang tight, things will get better’.

3.0
May 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits package included, and coworkers are great.

Cons

Pay is not competitive, especially with the current cost of living. The job title does not reflect our actual responsibilities; we are more aligned with Data Analysts than with simple Data Entry.

Viewing 55 - 57 of 15,512 Reviews

Glassdoor has 16,982 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.