Optum reviews

3.4

56% would recommend to a friend

(15,507 total reviews)

Patrick Conway

46% approve of CEO

47% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
4.0
Jun 10, 2026

Great experience; recommend it to others

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great experience, would recommend to anyone

Cons

not much i can think of right now

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support Team, most of my coworkers were amazing, beautiful and clean building, easy transportation without a car.

Cons

Lengthy training for simple tasks, no bonuses or commission for selling AARP memberships, predatory policies for the elderly, customers could get a bit snappy

Viewing 7 - 9 of 15,507 Reviews

Glassdoor has 16,976 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.