Is Optum a good company to work for as a Manager, Case Management?

Manager, Case Management professionals working at Optum have rated their employer with 2.2 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Manager, Case Management Jobs at Optum now and start preparing for your job interview by browsing frequently asked Manager, Case Management interview questions at Optum .

Does Optum pay Manager, Case Management employees well?

Manager, Case Management professionals rate their compensation and benefits at Optum with 2.8 out of 5 stars based on 16 anonymously submitted employee reviews. This is 13.3% worse than the company average rating for salary and benefits. Find out more about Manager, Case Management salaries at Optum.

How happy are Manager, Case Management professionals working at Optum?

6% of Manager, Case Management employees at Optum would recommend their employer to a friend. This rating has decreased by 80% in the past 12 months. Manager, Case Management professionals have also rated Optum with a 3.0 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.4 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1144) , Senior Software Engineer (722) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (189) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (141) , Data Engineer (131) , Associate Director (129) , Medical Coder (129) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (115)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1913 reviews)); "Remote and Dynamic work environment good benefits" ((in 863 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 688 reviews)); "Flexible and ability to work from home" ((in 606 reviews)); "Good culture and policies" ((in 574 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 628 reviews)); "Frequent layoffs and no warn notices." ((in 309 reviews)); "No bonuses and cost of living raise is not sufficient" ((in 160 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 138 reviews)); "Poor communication both internally and externally" ((in 88 reviews))

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Optum

Optum Manager, Case Management reviews

2.2

6% would recommend to a friend

(16 total reviews)

Patrick Conway

Not enough data to show CEO approval

2% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.4

Culture & values

1.9

Senior management

Manager, Case Management employees have rated Optum with 2.2 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Manager, Case Management professionals have an average working experience there. Optum is rated 36% below average by Manager, Case Management professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

16 reviews

2.0

Oct 13, 2023

OK

Case management

Recommend

CEO approval

Business Outlook

Pros

-100% remote -good health insurance benefits

Cons

-understaffed & overworked -pay does not match the stress level

Optum Response

Thank you for your feedback. I’m sorry to hear about your experience. Your comments will help us to assess our processes regarding workloads and salaries and make any necessary adjustments for improvement.

3.0

Aug 16, 2023

Job Security Is NOT good right now

Case manager

Recommend

CEO approval

Business Outlook

Pros

Great salary and benefits, some flexibility in your schedule

Cons

Very poor job security, high turnover rate, very long work weeks without compensation for hours

Optum Response

Thank you for your feedback. Please know that we are continuously working towards creating job stability and competitive compensation for all employees.

3.0

May 19, 2023

Think Long and Hard before applying for a job at this company

Case manager

Recommend

CEO approval

Business Outlook

Pros

Teamwork is absolutely awesome.Team members are willing to help each other.

Cons

Managers are FAKE.They do not follow the mission statement of the company.

Viewing 7 - 9 of 16 Reviews

Jobs at Optum

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Optum

Optum Manager, Case Management reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

OK

Job Security Is NOT good right now

Think Long and Hard before applying for a job at this company

Jobs at Optum

Optum reviews FAQs

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