Is Optum a good company to work for as a Recovery Resolution Analyst?

Recovery Resolution Analyst professionals working at Optum have rated their employer with 3.3 out of 5 stars in 28 Glassdoor reviews. This is a lower than average score with the overall rating of Optum employees being 3.4 out of 5 stars. Search open Recovery Resolution Analyst Jobs at Optum now and start preparing for your job interview by browsing frequently asked Recovery Resolution Analyst interview questions at Optum .

Does Optum pay Recovery Resolution Analyst employees well?

Recovery Resolution Analyst professionals rate their compensation and benefits at Optum with 3.2 out of 5 stars based on 28 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Recovery Resolution Analyst salaries at Optum.

What are the top reviewed jobs at Optum?

Software Engineer (1139) , Senior Software Engineer (719) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (130) , Associate Director (128) , Medical Coder (127) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (112)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1914 reviews)); "Remote and Dynamic work environment good benefits" ((in 830 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 690 reviews)); "Good culture and policies" ((in 584 reviews)); "Great company and people are all great" ((in 480 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 636 reviews)); "Low salary and very low yearly increases" ((in 426 reviews)); "Frequent Restructuring and layoffs" ((in 312 reviews)); "bad pay and no bonuses" ((in 154 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 149 reviews))

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Optum Recovery Resolution Analyst reviews

3.3

98% would recommend to a friend

(28 total reviews)

Patrick Conway

Not enough data to show CEO approval

38% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.7

Senior management

Recovery/Resolution Analyst employees have rated Optum with 3.3 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Recovery/Resolution Analyst professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Recovery/Resolution Analyst professionals compared to other employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

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Reviews by job title

28 reviews

3.0

Mar 10, 2025

Metrics Metrics Metrics

Recovery resolution analyst

Recommend

CEO approval

Business Outlook

Pros

Pay is okay Seems to be good internal job transfer opportunities

Cons

Job security Metrics are very strict Micromanaging

5.0

Feb 19, 2025

Great Company for Starters

Sr. recovery/resolution analyst

Recommend

CEO approval

Business Outlook

Pros

*Great monthly performance bonus for performers. *Above average monthly salary for starters.

Cons

*Level 2 or promotion to senior level was eliminated due to organization changes. *Maximum 10% increase if promoted to next salary grade, no room for negotiation. *Annual performance increase is relatively low if you are hitting tier 1 performance bonus per month.

4.0

Jun 30, 2024

Optum Review

Recovery resolution representative

Recommend

CEO approval

Business Outlook

Pros

- Flexible hybrid work schedule - Family oriented and work with personal needs - Supervisors are easy to talk to and check in regularly for questions, concerns and feedback - Close-knit work environment

Cons

- Selling off portions of the company with not a whole lot of notice gives a little bit of anxiety for where you will be in a year. - Primarily remote so you are not aware of other departments, co-workers, and potential job opportunities. - The yearly pay increase is minimal and the starting pay is around 36,000/annually

Viewing 7 - 9 of 28 Reviews

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Optum Recovery Resolution Analyst reviews

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Great Company for Starters

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