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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,507 total reviews)

      Patrick Conway

      46% approve of CEO

      47% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      1.0
      Jul 21, 2023

      Typical unethical corporation

      Associate director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay. Headquarters in Eden Prairie, MN is nice and shiny.

      Cons

      Optum is the epitome of dysfunction. It's essentially just a portfolio company. Optum just scoops up healthcare companies one after another and then ruins everything about the companies except for the bottom line. Optum's bottom line is the *only* thing of importance at the company. You can forget about culture, benefits, career advancement, and improving the healthcare system. The only thing that matters is the bottom line. Optum recently instituted a hiring freeze, but they didn't want to call it a hiring freeze because they didn't want to rattle the markets. (Instead, it was framed as a "pause.") As a result, tons of prospective candidates were led on about the viability of the roles they had applied for, and within the company, short staffed teams remained short staffed, leading to unhappiness and burnout. I joined Optum thinking that I'd play a part in helping to improve the healthcare system. The reality couldn't have been further from the truth.

      avatar
      Optum Response
      2y
      Thank you for your feedback. Sorry to hear about your experience. Please know that our core values prioritize integrity and we continuously strive to uphold ethical standards in all areas of business and are committed to maintaining a positive work environment for all employees.
      2.0
      Feb 22, 2023

      No loyalty towards existing employees

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Can be an extremely comfy job depending on the team, some people barely have to work at all. Some people carry applications by themselves for little recognition. - Wide variety of tech stacks used, it's a huge company and there's a lot to learn if you actually end up on a decent team.

      Cons

      - Zero loyalty towards existing employees. Expect to be paid and compensated far less than a fresh graduate just joining the company despite years of 'raises.' If you're smart (and I clearly wasn't), treat this company like car insurance and get a new job after 3-4 years. - Nonsensical compensation allotment and job titles. Someone can become a senior software engineer after 2-3 years. Someone else will remain a software engineer after over half of a decade. Someone else will be a lead software engineer but do data entry. - Entirely possible you end up completely alone on all of your work and get zilch for compensation every year. - Execs love their buzzwords, expect to hear them say blockchain or machine learning in every speech you hear from them.

      1.0
      Feb 19, 2024

      Murderous company makes record profits by exploiting its workers

      Technical support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros at this horrid organization.

      Cons

      Pay sucks and Optum intentionally designs their pay scales to keep it that way. Benefits suck. Your paycheck, what little you get, is made of the literal blood and death of its customers. This company is the worst company I have EVER worked for, but their PR team makes it seem great. Want more? "We made 22 Billion in profit last year, but we cant give you normal raises/bonuses due to strong headwinds experienced by the company". Literal quote from a town hall. Everyone in my department got an average bonus of 700 dollars and raises of about %2. Inflation last year was 3.7%. We just took a pay cut. STAY AWAY FROM OPTUM. GREEDY!!!

      avatar
      Optum Response
      2y
      Thank you for your feedback. I'm sorry to hear about your experience. Please know that we are actively working to better support our employees and are committed to ethical work practices that provide our members with quality service. Your comments will help ensure we are staying dedicated to these actions.
      Viewing 7 - 9 of 15,507 Reviews
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