Is Optum a good company to work for?

Optum has an overall rating of 3.4 out of 5, based on over 17,126 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 56% of employees would recommend working at Optum to a friend and 47% have a positive outlook for the business. The best reviews about Optum have been left by employees working as Intern , Senior Data Engineer and TDP Associate .

Does Optum pay their employees well?

According to anonymously submitted Glassdoor reviews, Optum employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Optum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Optum?

56% of Optum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Optum 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Optum?

Software Engineer (1143) , Senior Software Engineer (722) , Customer Service Representative (341) , Associate Software Engineer (339) , Nurse Practitioner (188) , Director (184) , Business Analyst (182) , Registered Nurse (143) , Manager (140) , Data Engineer (131) , Associate Director (129) , Medical Coder (129) , Customer Service Representative (CSR) (123) , Project Manager (119) , Data Scientist (115)

What are the pros of working at Optum according to real employee reviews?

"Good work life balance and have to go only 10 days in a month as per our choice" ((in 1921 reviews)); "Benefits are good and comparable to a good employer" ((in 848 reviews)); "For ppl who just want good pay and basic work this is the best you can get" ((in 696 reviews)); "Flexible and ability to work from home" ((in 600 reviews)); "Good culture and policies" ((in 593 reviews))

What are the cons of working at Optum according to real employee reviews?

"Poor management and lack of cooperation." ((in 633 reviews)); "Frequent layoffs and no warn notices." ((in 308 reviews)); "bad pay and no bonuses" ((in 161 reviews)); "No team sprit No onboarding process on joining No training Only interested in monitoring staff output" ((in 131 reviews)); "Poor communication both internally and externally" ((in 85 reviews))

What are employees saying about Optum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Optum layoffs and their outlook for job security at Optum in 2026.

What are the top reviewed Optum locations?

Minneapolis , Eden Prairie , New York , Boston , Atlanta , Los Angeles , Tampa , Phoenix , Minnetonka , Nashville , Dallas , Washington , Las Vegas , Chicago , Denver , Houston , Raleigh , Columbia , Seattle , Basking Ridge , San Juan , San Diego , Irvine , Hartford , Austin , San Antonio , Franklin , Schaumburg , Charlotte , Orlando

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Optum

Optum reviews

3.4

56% would recommend to a friend

(3,328 total reviews)

Patrick Conway

50% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

2.9

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

Reviews about "Compensation"

Return to all reviews

1.0

Mar 9, 2026

Very Toxic, Broken Promises, NO Compensation

Care coordinator

Recommend

CEO approval

Business Outlook

Pros

My co-workers are the only reason I stay.

Cons

Where is HR? If an HR rep was actually involved, half of the things this company gets away with would stop. I have come close to getting legal representation multiple times. Last year we were told we would not be receiving our normal bonuses but to expect good things come Feb (review time). Most, if not all, of us did not get ANY compensation changes. AND we were illegally told to not discuss our wages with our coworkers. I have been here for 4 years, this company is NOTHING like how I started. I cannot even promote the same way. This is a dead end, no promise, terrible job.

5.0

Mar 7, 2026

Love working here

Senior medical coder

Recommend

CEO approval

Business Outlook

Pros

Flexibility , Communication, benefits, professional growth

Cons

Performance based salary hike is less

2.0

Mar 6, 2026

Terrible raises

Senior clinical administrative coordinator

Recommend

CEO approval

Business Outlook

Pros

My manager is very flexible with me and allows for autonomy to complete my duties

Cons

-Annual raises (if you get one) are a 2% increase if you score 5 out of 5. This is based on your annual performance review. However, managers in each department are given percentages for the amount of employees that have to be in each score. So ultimately your score has little do with your actual performance and more to do with their key metrics. -

Viewing 109 - 111 of 3,328 Reviews

Jobs at Optum

Customer Service Representative

Associate Clinical Administrative Coordinator

Security Operations Center SOC - Operator - San Juan, PR

Billing Representative

Patient Care Coordinator

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Ratings by category

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Reviews about "Compensation"

Very Toxic, Broken Promises, NO Compensation

Love working here

Terrible raises

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