Optum reviews

3.4

55% would recommend to a friend

(15,558 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
2.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

You get to work from home, and coworkers are supportive.

Cons

Our productivity is micromanaged. Every second of our time on and off the clock is measured. The pay is decent to start, but there is no significant growth. We are dealing with a very high call volume. It increased recently due to continual layoffs and downsizing of teams.

5.0
May 20, 2026

Great work culture and work-life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work culture and work life balance

Cons

No cons as of now

Viewing 133 - 135 of 15,558 Reviews

Glassdoor has 17,030 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.