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      Optum

      Engaged Employer

      Optum reviews

      3.4

      55% would recommend to a friend

      (15,558 total reviews)

      Patrick Conway

      45% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      1.0
      Feb 4, 2019

      Over complicated and miserable environment..."toxic" barely describes it. Beware the word "matrixed"!

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary was excellent. Benefits were okay; nothing outstanding. Some seriously good people.

      Cons

      Fear... constant fear. Matrixed. More like infinitely convoluted. Getting anything done requires getting 40 department involved - without ever telling you what department does what or whom to contact. Trickle down blame. Management overly concerned with how things look for "them". Restricted advancement. Unrealistic expectations of control over external forces; what an employee was able to control. Managers publicly verbally flogging employees during group meetings. Tossing folks under a bus was a common theme.

      5.0
      Feb 4, 2019

      Great place to work!

      Senior business systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      *Great leadership! *Great culture! *Great technology! *They are always improving processes and products! *Excellent co-workers who are fun to work with!

      Cons

      Communication between departments (especially between departments that are more technical than others and departments that are not as technical) lack communication. Multi-department meetings often have someone who says the same thing over and over with different words which can take up more of the scheduled time than is really needed.

      5.0
      Feb 3, 2019

      Great community

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing co-workers and building, definitely a great place to work

      Cons

      Long hours depending on project

      Viewing 15430 - 15432 of 15,558 Reviews
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      Glassdoor has 17,030 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.