Optum reviews

3.4

56% would recommend to a friend

(15,507 total reviews)

Patrick Conway

46% approve of CEO

47% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,507 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
5.0
Jul 7, 2014

Really enjoyed working for QSSI.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Always available if I had questions or problems. Wish I was still there.

Cons

Sometimes felt forgotten, because I was remote. But they were always available.

1.0
Jun 28, 2014

This company was misrepresented

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

interesting opportunity because of the project

Cons

very very poor communication and lack of understanding of our Eastern Indian counter parts of American business practices. Lack of English fluency and enunciation makes communication exponentially more difficult

1.0
May 27, 2014

Run don't walk away from any offer from this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I would have said they pay is good but since the work is non stop. The pay is far from market value.

Cons

Bad managers from executive to functional. Most are related and not qualified for the jobs they hold. Not only are they not qualified for their jobs but certainly not qualified to manage others. It's incredible the government still does business with this company. Human resources is a joke. Not a real office who just let the individual managers do what they want how they want and provide no protections to the individual workers. This is by far the worst place i've ever worked. They require round the clock work. More than once I've worked more than 24 hours straight. That's no joke, with no thanks from any managers. This is a 85% Indian company, in my project there are only people of Indian decent in management positions out of the 7 only two are qualified. They speak in their native tongue, including managers. And even though they want you to work 24/7 managers are usually not there to support or provide valuable information. If you want work life balance this is not the place for you. If you are not of Indian decent, this is not place for you.

Viewing 15493 - 15495 of 15,507 Reviews

Glassdoor has 16,976 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.