Optum Recovery Resolution Analyst reviews

3.3

98% would recommend to a friend

(28 total reviews)

Patrick Conway

Not enough data to show CEO approval

38% positive business outlook

Recovery/Resolution Analyst employees have rated Optum with 3.3 out of 5 stars, based on 28 company reviews on Glassdoor. This indicates that most Recovery/Resolution Analyst professionals have a good working experience there. Optum is rated in line with the average (within 1 standard deviation) by Recovery/Resolution Analyst professionals compared to other employers within the Healthcare industry (3.4 stars).

Reviews by job title

28 reviews
4.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Great boss and team. There is currently a lot of potential for growth. Great PTO policy.

Cons

Optum employees are massively underpaid and the bonus structure is constantly being changed making it nearly impossible to receive any kind of bonus, it is impossible to get the maximum bonus at this point. Benefits for health insurance and 401k are way below average.

4.0
Sep 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Great PTO, Work remote, Flexible hours

Cons

Upward mobility doesn’t necessarily translate to significant pay increase Traction for innovative ideas of any kind can be very hard to come by in such a large corporation

2.0
Jan 29, 2022
Recommend
CEO approval
Business Outlook

Pros

PTO is decent and accrued biweekly. Team environment driven and 100% remote.

Cons

The FWAE Commercial department has a very high turnover rate for management and employees. The training is the worst I’ve ever encountered in years which I believe is why the turnover rate is extremely high for both management and regular employees. This department has leaders in charge who are not qualified for these positions resulting in frustration among many of the team. Productivity outweighs quality in this department as well as actual skill needed to do the job. The level of micromanaging is beyond anything I’ve ever experienced in my past jobs. I would not recommend this job or department to my worst enemy.

Viewing 16 - 18 of 28 Reviews

Glassdoor has 17,060 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.