Optum reviews

3.4

55% would recommend to a friend

(15,589 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,589 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Not any. Really. None. Zip.

Cons

I could rant forever. The pay is super low. I've been applying elsewhere and everyone pays 2x what they do. Also, don't even think twice about presenting new ideas or thinking you will be involved in projects as a new person. Employees who have been with the company for decades will run you into the ground if they remotely see you as a threat. It is a "manage them out" mentality the moment you show signs of fresh ideas. They would rather keep old systems/old excel sheets because management feels the need to please people who have been with the company decades. Once they start trying to "manage you out" they will give the ones that have been with company for decades pats on the back (literally). They are called "bravos". They are too delusional to see that making your work more difficult will cause your performance to decline. Show resilience? They will make your life harder. Have new ideas? They won't let you execute them and call it a bad idea so that someone else can tweak your idea and make it their own. Sick? Need time off? Play catch up when you return. Performing better than others even with threatening illness? Errt. It will hurt people's feelers. They will run you to the ground. Have formal training, experience, or education in your field? Don't bother thinking you can use it. They will listen to favorites who think being with the company longer gives more insight.... even ops is starting to not see value in your department.

1.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

El entrenamiento inicial es bueno y estructurado. Te dan una base sólida para comenzar en el área de medical coding.

Cons

.Durante el proceso de entrevista, la información sobre el trabajo (como modalidad híbrida o remoto) no siempre coincide con la realidad. • El enfoque de la gerencia está altamente centrado en productividad y números, dejando poco espacio para el bienestar emocional del empleado. • Existe presión constante relacionada a cumplir métricas, incluyendo advertencias sobre cambios a trabajo presencial si no se alcanzan ciertos niveles. • Las políticas y estándares cambian con frecuencia, a veces sin mucha claridad o tiempo de adaptación. • El apoyo por parte de supervisores es limitado; en muchas ocasiones no hay defensa ni respaldo hacia el empleado. • Si no se cumplen las métricas, puedes entrar en procesos disciplinarios como PIP o CAP, que pueden llevar eventualmente a terminación de empleo. • Se percibe un ambiente donde el empleado es fácilmente reemplazable, debido a la rotación constante. Conclusión: En mi experiencia, es un ambiente retante que puede no ser adecuado para personas que buscan estabilidad, apoyo o consistencia en procesos. Recomiendo hacer preguntas muy específicas durante la entrevista sobre expectativas de producción, políticas y modalidad de trabajo antes de aceptar una oferta.

Viewing 283 - 285 of 15,589 Reviews

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