Pros
Great medical, dental, and vision benefits. Can work remote periodically. People are generally nice. They pay well when initially hired on. Free drinks in the breakroom.
Cons
No pay raises. Promotions are only a bump up in title and responsibility. The HCM product is terrible compared to other products on the market. The culture and mindset for customer service is to shuffle SRs around and not hold anyone accountable. Support is held to a higher standard than development or product management, and the company is supportive of and embraces condescending and aggressive language depending on tenure. No one is provided with reliable resources to do the job at hand, and new hires are held to a more stringent standard than people who have been with the company. If you have morals, values, and ethics then this is not the right place for you.
