Is Original Pancake House a good company to work for?

Original Pancake House has an overall rating of 3.5 out of 5, based on over 165 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 61% of employees would recommend working at Original Pancake House to a friend and 47% have a positive outlook for the business. The best reviews about Original Pancake House have been left by employees working as Host , Hostess and Manager .

Does Original Pancake House pay their employees well?

According to anonymously submitted Glassdoor reviews, Original Pancake House employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Original Pancake House. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Original Pancake House?

61% of Original Pancake House employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Original Pancake House 3.7 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Original Pancake House?

Server (35) , Hostess (13) , Host (12) , Manager (10) , Server/Waiter (10) , Cook (7) , Waitress (7) , Server/Waitress (5) , Line Cook (3) , Assistant Manager (2) , Chef (2) , Dishwasher (2) , Dishwasher/Busser (2) , Food Runner (2) , Food Server (2)

What are the pros of working at Original Pancake House according to real employee reviews?

"Friendly environment and flexible hours." ((in 10 reviews)); "Good money and experience was gained." ((in 10 reviews)); "Good coworkers." ((in 8 reviews)); "some people were nice but quit" ((in 8 reviews)); "Food is free if not heavily discounted" ((in 8 reviews))

What are the cons of working at Original Pancake House according to real employee reviews?

"Poor management and communication." ((in 9 reviews)); "The owner shows clear favoritism and manages the place like a small corner store rather than a professional restaurant." ((in 5 reviews)); "Low pay" ((in 4 reviews)); "No benefits for managers." ((in 4 reviews))

What are the top reviewed Original Pancake House locations?

Chicago , Southfield , Edgewater , Birmingham , Dallas , Plano , Milwaukee , Maple Valley , Pittsburgh , Boca Raton , Sandy , Park Ridge , Charlotte , Redondo Beach , Temecula , Bothell , Gig Harbor , Puyallup , Salem , Aventura , Whippany , Lehi , Salt Lake City , Normal , Orland Park , Park Forest , Saint Louis , Buffalo , Addison , Sioux Falls

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Original Pancake House

Original Pancake House reviews

3.5

61% would recommend to a friend

(164 total reviews)

Ron Highet

71% approve of CEO

47% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Work/Life balance

2.9

Culture & values

2.9

Senior management

2.6

Compensation and benefits

2.6

Career opportunities

Original Pancake House has an employee rating of 3.5 out of 5 stars, based on 164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Original Pancake House employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

164 reviews

1.0

Jul 20, 2023

Restaurants aren't for everyone

Host

Recommend

CEO approval

Business Outlook

Pros

Some of the pros for this job is the tips. You get a certain percentage of tips in your paycheck each week, and it makes a difference if you are actually scheduled.

Cons

The cons for this job include: You are non stop bussing tables. If you don't like bussing tables, this job isn't for you because that is the primary task that you will do. Not to mention that the restaurant is poorly air conditioned and on top of that, the fireplaces are constantly in use. I needed to take breaks in order to catch my breath and cool down. In Hein sight, the bussing wasn't horrible but the managers made it much worse.

3.0

Jun 22, 2023

Boring

Hostess

Recommend

CEO approval

Business Outlook

Pros

Semi flexible managers when needing to reschedule

Cons

Do not care about your personal needs

1.0

May 24, 2023

Strange Hiring and Firing

Line cook

Recommend

CEO approval

Business Outlook

Pros

I only lasted one day, not because it was hard but because I asked about doing my enrollment paperwork, Believe it.

Cons

I worked a Saturday training shift without being enrolled, then I asked about doing my paperwork to get a punch number and officially record my time. The general kitchen manager then just blew up at me and told me to find another place to work. I called the general manager for Utah and he blew me off. Since this is a franchise operation it is likely different in other states but really how in the world.???

Viewing 40 - 42 of 164 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

Restaurants aren't for everyone

Boring

Strange Hiring and Firing

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