Management at the branch level is not trained and qualified to manage. They do not have your best interests in heart, also do not go to bat for you and back you up ,during problems and crisis situations. Management is interested only in the numbers and multiple bonuses, associated with the number of services being done in a day and week and quarter. You are not a route manager,
that part of the job has been taken away from you and giving to a scheduleing office, that is over 500 miles away. They at the scheduling office have no relationships with any of your customers, so they just press buttons to clear their monitors of work and services to be done, which does nothing postive for you or your customers. Account notes will be ignored for times and days for your customers. For yourself and other techs,, time for your family is like pulling teeth,, Management and the scheduling office will start and stop their days on a doable schedule, but your family time will be sacrificed for them. Other branches in Nebraska, have Management, that supports and cares about their employees, Lincoln branch does not. You don't want to be employed in the Lincoln branch. Positive and great management left this branch because of negative effects and feed back from the regional level. Orkins CEO needs to clean house at the regional and Lincoln branch level, in order to succeed in this market, for customers and employees.
