employer cover photo
employer logo
employer logo

Overland Solutions

Part of EXL Service

Is this your company?

Overland Solutions reviews

2.7

40% would recommend to a friend

(140 total reviews)
avatar

Brad Burdick

48% approve of CEO

30% positive business outlook

Overland Solutions has an employee rating of 2.7 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Overland Solutions employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

140 reviews
1.0
Apr 22, 2017
Recommend
CEO approval
Business Outlook

Pros

You must be kidding... You must be joking... Nothing, and I mean nothing...

Cons

Corrupt management, they tell reviewers to give RFC as much as they can, just not to give auditors raises. Most who work for them run away. They don't care, they treat you like garbage.

1.0
Apr 11, 2017

Phone Auditor

Recommend
CEO approval
Business Outlook

Pros

Interesting work, working at home, headset, laptop and dual screens provided, paperless. Management was polite and took us to very nice upscale restaurants during a week of orientation at the corporate office for what I suppose was a team building exercise. Although the food was good, being forced to spend an hour long lunch in a restaurant I would never go to back home with a group of virtual strangers from all over the country was incredibly awkward. I think this was also done to make us feel more "corporate" but in the back of my mind I kept thinking "you guys are paying us $11/hr. I'll never even have the money to eat at a place like this once I'm home."

Cons

The pay was ridiculous. $11/hr. I had done similar work as a contractor and was paid $35/hr. The expectations were unrealistic. Everything you turn in will be rejected by QA. EVERYTHING. MULTIPLE TIMES. POSSIBLY FOR WEEKS ON END. Which means ultimately there's no realistic way to get the bonuses production. They wanted 60+audits turned in, it was a struggle to more than 20. The last thing I want to say is a company from India purchased Overland Solutions and I believe it's a matter of time before the phone auditor positions are outsourced over there anyway. Overall it would have been OK had the pay been better and the production expectation been realistic.

2.0
Mar 17, 2017

premium auditor

Recommend
CEO approval
Business Outlook

Pros

Home based office, make own schedule

Cons

poor pay for hours worked

Viewing 55 - 57 of 140 Reviews

Glassdoor has 156 Overland Solutions reviews submitted anonymously by Overland Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Overland Solutions is right for you.