Is P.F. Chang's a good company to work for?

P.F. Chang's has an overall rating of 3.4 out of 5, based on over 3,685 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 44% of employees would recommend working at P.F. Chang's to a friend and 31% have a positive outlook for the business. The best reviews about P.F. Chang's have been left by employees working as Market Partner , Prep Cook/Dishwasher and Server/Waitress .

Does P.F. Chang's pay their employees well?

According to anonymously submitted Glassdoor reviews, P.F. Chang's employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at P.F. Chang's. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at P.F. Chang's?

44% of P.F. Chang's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated P.F. Chang's 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at P.F. Chang's?

Server (740) , Server/Waiter (312) , Hostess (226) , Server/Bartender (116) , Bartender (103) , Host (90) , PF Changs Server (74) , Manager (72) , Operating Partner (50) , Line Cook (49) , Busser/Runner (43) , Sous Chef (38) , Host/Hostess (35) , Server/Waitress (35) , BackWaiter (34)

What are the pros of working at P.F. Chang's according to real employee reviews?

"Good money it you do takeout too because then you get tips and bring home at least $200 extra a week." ((in 253 reviews)); "Easy going and good pay" ((in 185 reviews)); "coworkers are great and nice to work with" ((in 151 reviews)); "The people you work with are great and truly care about each other." ((in 143 reviews)); "Shifts available and Friendly staff" ((in 94 reviews))

What are the cons of working at P.F. Chang's according to real employee reviews?

"Poor management and lack of organization" ((in 302 reviews)); "A bad manager can make your shifts tough and be incredibly non" ((in 135 reviews)); "Long hours and lots of menu changes" ((in 120 reviews)); "There was No work/life balance" ((in 39 reviews)); "Extreme favoritism" ((in 38 reviews))

What are employees saying about P.F. Chang's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about P.F. Chang's layoffs and their outlook for job security at P.F. Chang's in 2026.

What are the top reviewed P.F. Chang's locations?

Scottsdale , Dallas , Houston , San Diego , Atlanta , Miami , Austin , Las Vegas , Orlando , Fairfax , Charlotte , Boston , Jacksonville , Phoenix , San Antonio , New York , Indianapolis , Grand Rapids , Raleigh , Nashville , Long Beach , Marlton , Virginia Beach , Pleasanton , Fort Myers , Boca Raton , Birmingham , Troy , Cincinnati , Carlsbad

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P.F. Chang's

P.F. Chang's reviews

3.4

44% would recommend to a friend

(3,553 total reviews)

Jim Mazany

23% approve of CEO

31% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

3.2

Compensation and benefits

3.0

Senior management

P.F. Chang's has an employee rating of 3.4 out of 5 stars, based on 3,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The P.F. Chang's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Apr 14, 2026

Flexible work environment, but challenging customer interactions

Server

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Great Work Environment, Free Food, Easy Job, Great Money to Work Balance

Cons

Cheap Customers, No Auto Gratuity, Late Hours

5.0

Apr 13, 2026

Solid Serving job

Server

Recommend

CEO approval

Business Outlook

Pros

Management is transparent, good money, good food.

Cons

Management Needs to handle employees better

2.0

Apr 13, 2026

Recognizable brand but ineffective management

Server

Recommend

CEO approval

Business Outlook

Pros

The brand holds name recognition, good clientele base. Tons of external networking opportunities, especially behind the bar. Benefits available for staff at 30+ hrs weekly.

Cons

We used to have a great team and excellent work culture, but lots of turnover in management at both the corporate and local level means inconsistency in direction to staff in both BOH and FOH. It feels like management is more concerned about staff wearing black socks and doing quizzes than about ticket times and guest satisfaction. We were already understaffed in the kitchen, but they cut hours to the point that it ran off the staff we did have. On top of that, we went from 7 servers on a Friday to 13, “to improve service.” But all that did was overload an already struggling kitchen. It makes every shift stressful because you go in knowing your tables won’t have a great experience. Bartenders aren’t allowed to take tables, but take out staff are. Obviously that’s going to cause friction.

Viewing 34 - 36 of 3,553 Reviews

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