PCNA Order Processor reviews

3.0

29% would recommend to a friend

(26 total reviews)
avatar

Neil Ringel

93% approve of CEO

24% positive business outlook

Order Processor employees have rated PCNA with 3.0 out of 5 stars, based on 26 company reviews on Glassdoor. This indicates that most Order Processor professionals have an average working experience there. PCNA is rated in line with the average (within 1 standard deviation) by Order Processor professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

26 reviews
4.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

The goals were easily attainable and the pay was decent. Great benefits and they took care of employees and kept us engaged with contests and team building events.

Cons

The mandatory overtime during peak season.

3.0
Sep 1, 2021

It was decent

Recommend
CEO approval
Business Outlook

Pros

Money was good, 50 hour weeks were a constant, that could be a pro/con since it was advertised as "occasional" overtime

Cons

You got blamed for a lot of mistakes that were more of a shipping/production error. Rude clientele.

1.0
Aug 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home job, at least for the forseeable future Pay is ok, solely because of all of the mandatory OT you have to work

Cons

You will work lots of mandatory overtime, even during the "slow" times. We are currently working 55+ hours a week, 6 days a week and the busy 4th quarter has not even started. They are trying to outsource as much work as possible, but then expect the internal employees to do all of the clean up because the outsource workers aren't able to do the job. You will have orders reassigned to you, after the outsource team messes them up, and then you have to try to get everything corrected and try to get everything rushed. You also then get to call the customers and explain to them that their event date will now be missed, and get to endure the brunt of their frustration for errors that somebody else caused.

Viewing 7 - 9 of 26 Reviews

Glassdoor has 292 PCNA reviews submitted anonymously by PCNA employees. Read employee reviews and ratings on Glassdoor to decide if PCNA is right for you.