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      PENFED Credit Union

      Engaged Employer

      PENFED Credit Union reviews

      3.3

      58% would recommend to a friend

      (1,038 total reviews)
      avatar

      James Schenck

      58% approve of CEO

      51% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Compensation and benefits

      3.2

      Senior management

      3.0

      Career opportunities

      PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Feb 4, 2017

      Positive change

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Truly collaborative teams working together to improve the company and move it forward. Lots of work to be done so can be exciting challenge to be a part of a growing organization. Amazing brand with an honorable mission. Establishing processes and standards not in existence before.

      Cons

      Challenging environment sometimes. Some departments taking longer than others to accept change and make changes which leaves some disgruntled. Management can be disconnected due to poor communication. Sense of moving too fast without proper infrastructure. Old ways of doing things clash with new ways of doing things.

      2.0
      Jan 22, 2017

      Needs Improvement

      It technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not able to think of one right now.

      Cons

      Company has gone from bad to worse over the past few years. Too many 'directors' trying to manage in areas they no nothing about. Hiring so many consultants they will soon outnumber the employees. Extremely stressful work environment. Employees expected to work ALL hours of the day, including weekends.

      1.0
      Sep 5, 2024

      Glassdoor made me put one star. It should be zero.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hourly rates are relatively competitive, even if men make $10/hour more than women for the same job. My teammates were some of the most brilliant, resilient, creative and collaborative partners I could have asked for; they shine in spite of awful management. I truly can’t think of a positive without a negative caveat. We’ll get to that below.

      Cons

      PenFed is the most toxic, traumatizing place I have worked in my career. “Leadership” is a small group of like-minded men who arbitrarily move the goalposts of success to make themselves look good, pinch pennies or both. Your good work will be overshadowed by some VPs conviction that a word in a presentation is wrong, or it doesn’t “look like” what competitors are doing; that can be enough to have you personally degraded in a group setting. It’s beyond inappropriate. IF YOU ARE HIRED AS A CONTRACTOR WITH ANY DANGLING HOPE OF CONVERTING TO FULL TIME THEY ARE LYING TO YOU. They will push you to work long hours and lie about it in the interest of being a “team player.” It’s exploitative and illegal. You won’t be treated like a human being.

      Viewing 52 - 54 of 1,038 Reviews
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      ReviewsPENFED Credit Union reviews

      Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.