PENFED Credit Union reviews

If you enjoy working somewhere that functions like a start up then this is your place. Roles that you interact with daily have no basic concept of how to do their job or they’re just lazy or my guess is there’s no accountability . There are resources that have answers to most questions but for as long as I have been here day in and day out you get tenured people asking the most basic questions of guidelines or procedures. If you want to move up don’t work here there’s no career progression. There’s no way to move up or move laterally to a different area . There are people given senior underwriter titles that were just GIVEN the titles . No one can tell you what a senior is or what they do. Everyone across the board gets the same type of loans, complexity , amount of work ect. The favoritism here is just grossly apparent . HR desperately needs to investigate how some of these managers operate . Don’t bother trying to shine if you’re not a favorite then forget getting picked for anything or promoted . The response to equalism is stating they use a randomizer to select who gets the opportunity to cross train. They have people underwriting Spanish files who don’t speak any Spanish but processors who are fluent who do not translate documents or their notes . There have been multiple layoffs most are not announced . There’s been about a handful the last couple years . Those who live near a center are being forced to go back to office while some are completely remote . Pick a lane . Teams cannot function with some in office some not and those of us who are , aren’t in the same teams or aligned with each other . The whole department is a mess .

Poor management, overworked, underpaid and poor training